zaynah sheraz
london
Summary
Highly skilled in time management, patience, and composure, with a proven ability to remain resilient under pressure. Demonstrates exceptional customer service capabilities, ensuring client satisfaction and efficient resolution of issues. Committed to leveraging these strengths to achieve professional growth and contribute effectively to organisational success.
Overview
2
2
years of professional experience
1
1
Certification
Work history
waitress
big moes diner
london
12.2024 - 03.2025
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Utilised professional communication skills to resolve customer complaints.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Horse groom
claverhamburry stables
London
02.2023 - 12.2024
- Prepared tack for rides, ensuring smooth experience for riders.
- Secured safe environment by cleaning and maintaining stables regularly.
- Kept stable facilities clean and organised-a key task for maintaining a healthy environment.
- Monitored horse welfare and wellbeing, identifying and addressing any unmet needs.
Education
GCSEs -
eden secondary school
london 09/2019 - 06/2024
A-Levels - biology, chemistry, psychology
walthamstow academy
london 09/2024 -
Skills
- Time management mastery
- Patience and composure
- Resilient under pressure
- Customer Service
Certification
National pool lifeguard qualification
Timeline
waitress
big moes diner
12.2024 - 03.2025
Horse groom
claverhamburry stables
02.2023 - 12.2024
GCSEs -
eden secondary school
09/2019 - 06/2024
A-Levels - biology, chemistry, psychology
walthamstow academy
09/2024 -
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