Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Zaynab Khan

London

Summary

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal.

Enthusiastic retail professional with 4 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organisational success.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work history

Sales Assistant

Chigwell Pharmacy
01.2017 - 03.2017
  • Handed out prescriptions, dealt with stock, worked on tills, disposed of any return medication, and priced items
  • Assisted customers on a one to one basis, date checked all items and price checked items on the shop floor
  • Ensured the pharmacy's hygiene standards were high.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.

Receptionist

Snip & Shape
Leyton, Waltham Forest
06.2017 - 09.2018
  • Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.
  • Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
  • Delivered front of house duties with warm and professional manner.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Care Assistant

Busy Bees Nursery
Ilford, Redbridge
11.2018 - 04.2019
  • Offered tailored assistance to children with special needs, determining inclusive learning opportunities.
  • Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.
  • Thoroughly cleaned and disinfected play areas to control health risks.
  • Supervised daily activities, lunch break and rest time to monitor schedule.
  • Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
  • Fed meals , changed diapers and assisted children to use toilet.
  • Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.

Retail Sales Assistant

Dorothy Perkins/Burtons
Ilford, Redbridge
07.2019 - 09.2019
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Assisted customers in locating specific items to boost satisfaction.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.

Checkout Operator

Tesco Superstore
Barkingside, Ilford
01.2021 - Current
  • Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
  • Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
  • Minimised long register queues by completing sales transactions quickly and accurately.
  • Assisted customers with additional needs in transporting goods to vehicles, elevating client service.
  • Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
  • Bagged, boxed and wrapped goods with care to maintain quality and presentation.
  • Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Helped meet business needs by working extra shifts.

Education

Bachelor of Science - Child Psychology

University of East London
Stratford, Newham
09.2020 - 05.2023

Diploma of Higher Education - Health and Social Care

New City College
09.2017 - 06.2020

GCSEs -

Roding Valley High School
2017

Skills


  • Customer assistance
  • Money handling
  • Customer service oriented
  • Self-motivated
  • Confident communicator
  • Cash register operations
  • Organisational Skills
  • Team Work
  • Concise time management
  • Fast Learner

Languages

English
Fluent
Urdu
Fluent

Timeline

Checkout Operator

Tesco Superstore
01.2021 - Current

Bachelor of Science - Child Psychology

University of East London
09.2020 - 05.2023

Retail Sales Assistant

Dorothy Perkins/Burtons
07.2019 - 09.2019

Care Assistant

Busy Bees Nursery
11.2018 - 04.2019

Diploma of Higher Education - Health and Social Care

New City College
09.2017 - 06.2020

Receptionist

Snip & Shape
06.2017 - 09.2018

Sales Assistant

Chigwell Pharmacy
01.2017 - 03.2017

GCSEs -

Roding Valley High School

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Zaynab Khan