Zayna Coomber
Carrickfergus,Antrim
Summary
- Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in working with and providing a fun and engaging atmosphere for children, as well as ensuring accuracy and efficiency in day-to-day store tasks. A strong team player, proficient in problem solving and serving diverse customer needs.
- Volunteered in a Co-operation Ireland leadership course which ran from November 2022 - May 2023, involving mentoring young primary school students on one-on-one reading, carrying out a social action project entailing holding a bake sale at school and contributing all profits to homeless shelters across NI, as well as building relationships with pupils my own age from across the border.
- Currently receiving driving lessons and hope to pass my test over the coming months.
- Volunteered in Girl Guides for eight years - during my time I contributed in many different ways including helping elderly people, fundraising for different charities and donating to a local clothes bank.
- References available upon request
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Seasonal sales assistant
Clarks Shoe Shop
Newtownabbey, Antrim
06.2024 - 09.2024
- Received a total of twelve 5-star trustpilot reviews and multiple customer praises to management regarding my service.
Improved customer satisfaction by providing excellent service and advice on product features.
Assisted customers in finding suitable products, enhancing overall shopping experience.
Provided efficient checkout service for quicker transaction times.
Boosted sales with up-to-date knowledge of seasonal promotions and discounts.
Cash handling and till experience
Stock handling
Maintained clean and organised shop floor, ensuring pleasant environment for shoppers.
Processed returns or exchanges swiftly, reducing customer wait time.
Seasonal sales assistant
Cardfactory
Newtownabbey, Antrim
10.2023 - 01.2024
- Improved customer satisfaction by providing excellent service and advice on product features.
- Assisted customers in finding suitable products, enhancing overall shopping experience.
- Provided efficient checkout service for quicker transaction times.
- Boosted sales with up-to-date knowledge of seasonal promotions and discounts.
Seasonal sales assistant
Clarks Shoe Shop
Newtownabbey, Antrim
06.2023 - 09.2023
See above for experience description.
Education
GCSEs -
Belfast High School
Newtownabbey, Northern Ireland 09.2018 - 05.2023
AS-Levels -
Belfast High School
Newtownabbey, Northern Ireland 09.2023 - 11.2024
Skills
- Computer literate
- Ability to communicate well and work as part of a team
- Logical thinker with good attention to details
- Ability to prioritise and manage time effectively
- Cash handling
- Customer Service
- Working to KPIs
Timeline
Seasonal sales assistant
Clarks Shoe Shop
06.2024 - 09.2024
Seasonal sales assistant
Cardfactory
10.2023 - 01.2024
AS-Levels -
Belfast High School
09.2023 - 11.2024
Seasonal sales assistant
Clarks Shoe Shop
06.2023 - 09.2023
GCSEs -
Belfast High School
09.2018 - 05.2023
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