Zareen Feroz
London
Summary
I am a friendly, energetic, cooperative and a very hardworking person. As a dedicated worker who appreciates the importance of customer service, i am resilient in using it to make customers' time at the restaurant/shop an enjoyable and memorable experience. I have used good teamwork and leadership skills to ensure efficiency. I am a motivated person seeking to leverage skills in communication and presenting food.
Overview
2
2
years of professional experience
2029
2029
years of post-secondary education
Work History
VOLUNTEER SUPPORT WORKER
African community school
London
10.2022 - 09.2023
- Worked in an African community school for KS1 kids supporting teachers in giving tailored support for individuals to engage young minds in math, reading and writing at KS1 level
DISPENSING SUPPORT
Mr Moneer Said. Pharmacy warehouse
London
03.2023 - 03.2023
- Involved in scanning prescription and non-prescription items and packaging in the delivery team using invaluable technology
- Accepting prescriptions from customers checking critical details such as expiry dates prior to dispensing
- Witnessing first-hand how pharmaceuticals provide first-class customer service to patients via telephone and face-to-face, answering queries with patience and professionalism to encourage repeat business
SALES ASSISTANT
Food and wine shop
05.2021 - 06.2022
- I worked as a sales assistant in my local convenience store
Education
A-Levels - Biology, Chemistry, Mathematics
The City Academy Hackney
London, England /2021 - 09.2023
GCSEs - English literature, English Language, Mathematics, Biology, Chemistry, Physics, Religious Education, Drama, Geography, Spanish
Haggerston Secondary School
London, England 09.2016 - 06.2021
Skills
- Good communicative skills
- Friendly
- Resilient
- Initiative
- Can work well under Pressure
- Teamwork
- IT literate
- Good memory
- Good organizational skills
Accomplishments
- Introduced easier methods into the lesson plans making mathematical concepts easier to understand for children.
- Directed patients that were hard of hearing to staff and important medicines needed using non-verbal communication.
Custom
- I play chess matches weekly to exercise and improve my critical thinking skills.
- I play football with my friends and brothers on the weekends.
- I read a diversity of books regarding fiction, non-fiction, and autobiographies.
- I make drawings of various objects in my free time.
Timeline
DISPENSING SUPPORT
Mr Moneer Said. Pharmacy warehouse
03.2023 - 03.2023
VOLUNTEER SUPPORT WORKER
African community school
10.2022 - 09.2023
SALES ASSISTANT
Food and wine shop
05.2021 - 06.2022
GCSEs - English literature, English Language, Mathematics, Biology, Chemistry, Physics, Religious Education, Drama, Geography, Spanish
Haggerston Secondary School
09.2016 - 06.2021
A-Levels - Biology, Chemistry, Mathematics
The City Academy Hackney
/2021 - 09.2023
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