
I'm a motivated and adaptable person with strong people skills and a solid academic foundation from my university degree. I learn quickly, communicate well, and stay calm when things get busy or unpredictable. My experiences have made me reliable, organised, and confident working with different types of people. I bring a positive attitude, a willingness to grow, and a professional approach that helps me fit easily into new roles and environments.
I worked as a shot girl in a fast-paced nightlife environment, where I operated with a high level of independence. I was responsible for driving my own sales, so I had to stay proactive, approach customers confidently, and maintain high energy throughout the night to meet targets. I handled transactions efficiently while building quick rapport with customers, and worked closely with the wider team to keep service smooth and maximise sales during busy periods.
I worked as a receptionist and sales representative in a busy gym and spa, where I was often the first point of contact for members and visitors. I handled bookings, enquiries, and payments while making sure everyone felt welcomed and looked after. Alongside the front desk duties, I spoke with potential clients about memberships and services, helping them find options that suited their needs and supporting overall sales. I also kept things running smoothly behind the scenes by staying organised, coordinating schedules, and working closely with the team to maintain a high standard of service.
I worked as a childcare assistant, supporting the day-to-day running of sessions by supervising children, organising activities, and maintaining a safe and structured environment. I coached and guided children through group activities, helping to develop their teamwork and confidence while ensuring behaviour was managed appropriately. I also followed safeguarding procedures, assisted with routines, and worked closely with colleagues to deliver engaging and well-organised sessions.
I delivered friendly and approachable customer service by answering queries and helping customers find products that suited their needs. I supported seasonal sales by arranging eye-catching promotional displays and keeping the shop floor organised. I also handled online orders with accuracy and efficiency, ensuring a smooth and reliable service for customers.
Working in a gym and spa, nightlife, a cinema, and childcare has taught me how to communicate well with all kinds of people and stay calm in busy, fast‑moving environments I've become confident handling customers, solving problems quickly, and keeping a positive attitude even under pressure My childcare experience strengthened my patience and sense of responsibility, while my customer‑facing roles helped me build strong people skills, adaptability, and professionalism