Janine Harris

Main Duties and Responsibilities.

• To attend to customers in a friendly and polite manner, assisting with their needs, questions and queries.
• Provide preventive health education to promote wellness.
• Offer mental health support, fostering overall wellbeing of customers of all ages, tailoring my support to meet their individual needs.
• To open and lock up the store including keeping data bases up to date, responding to emails and calls.
• Weekly orders of products and weekly banking.
• To Participate in professional development opportunities, broadening my skillset and knowledge base.
• Promote health by educating the customer using a non-judgemental approach.
• Maintain detailed understanding of new policies and procedures to demonstrate best practice in all customer interactions.
• Recommend exercise, diet and stress management to develop healthy lifestyle changes.

• To set up, and deliver a family group for parents and their children
• To maintain high standards of practice in supporting families within the Home-Start model
• To ensure equality of opportunity, fairness and diversity in all aspects of your work.
• Implement good safeguarding practice in all areas of work

Main Duties and Responsibilities.

• To plan and deliver stimulating activities for children spanning a range of ages and abilities to promote their development.
• To ensure that the family group is a safe environment for adults and children, that equipment is safe, standards of hygiene are high and safety procedures are implemented at all times
• To prepare the play area before the arrival of the families and to clear away all equipment at the end of the session
• To provide a positive role model for parents, with regard to behaviour management, interaction and involvement in play
• To offer support to parents individually within the group, and to encourage them to enjoy the positive aspects of parenting and family life
• To work with the other Family Group Leaders for the planning, preparation and implementation of events
• To attend supervision with your line manager regularly
• To attend in-service training and meetings as required
• To carry out any other duties as required to ensure the success of the Family Group
• To maintain an attendance register and accident and incident book
• To use the database to maintain family records
• Encourage healthy eating and healthy lifestyle choices through a shared snack/meal time.
• To Manage a staff team and draw upon their individual skillsets.

Main Responsibilities

Support for families

• Ability to work with a range of people and draw upon empathy and sensitivity to cause understanding in others and support them in accessing or delivering service. Ensuring a non judgement and fully inclusive approach
• Develop and maintain effective relationships and communication with internal and/or external social care, health, and wellbeing service users.
• Receiving referrals and assessing needs of families
• Managing a caseload of around 20 families and 15 volunteers. This number would ebb and flow due to many factors.
• Introducing families to appropriate support.
• Ensuring support to families is reviewed at regular intervals and at the end of Home-Start support, in line with current Home-Start guidance.
• To undertake designated responsibilities to safeguard and promote children’s welfare.

Managing Volunteers

• Supporting the recruitment, selection and preparation of suitable volunteers.
• Matching and introducing volunteers to families.
• Contribute as directed to the delivery of the Home-Start preparation course in full and to a high standard to all prospective volunteers
• To organise and carryout regular individual and group supervisions to ensure the development of volunteers skillsets and knowledge. I n addition, providing training opportunities to support their knowledge.
• Organised logistics for large-scale charity events, boosted public engagement.
• Developed positive team culture by facilitating regular team building activities.
• Recruited dedicated individuals for increased volunteer participation.
• Implemented new recruitment strategies, resulted in more diverse volunteer base.
• Coordinated training sessions, ensured volunteers felt supported and equipped.
• Managed conflicts effectively, maintained harmonious working relationships amongst volunteers, families and professionals.
• Maintained up-to-date records of all volunteers & their families for safeguarding purposes.

Supporting the work of the scheme

• Undertaking work as delegated by the Service Delivery Manager to support the strategic management, development and future funding of the scheme.

• Supporting the implementation and review of all Home-Start policies and procedures.

• Complying with the scheme’s administration, monitoring and financial systems.

• Promoting the work of the scheme, as required by the Service Delivery Manager.

• Contributing to and supporting the development of the Home-Start network locally, regionally

and nationally.

• To coordinate other projects and events as required.

Main Responsibilities

• To undergo a 12 week course which covered various topics such as Play, Safeguarding, Equality, Inclusion and diversity,
• To be matched with a family/families and visit them at home, every week for 2-3 hours.
• To provide both emotional and practical support. It may be helping a parent with a disability take their child to the park, helping a family access local community groups or assisting with healthy eating, budgeting or parenting skills.
• Help parents and carers to build their confidence and find ways to manage the challenges they face. This could be by helping them get out, meeting people and building networks, or maybe helping them with setting boundaries and managing difficult behaviour.
• Attend monthly and bi monthly supervisions.
• To continue building my knowledge and skills by attending in-house and external training.
• To record visits using the schemes chosen database to ensure good practice and strong safeguarding awareness.

To organise and deliver an inclusive Parents and Carers Family Group Plan age appropriate activities to encourage play and development for children of all ages and abilities.

To create a warm, welcoming and safe environment to everyone who used the service.

Main Responsibilities

• To work as part of the children’s centre team in identifying the needs of families within the reach area and provide high quality , co-ordinated activities and programmes to meet area demands and give value for money.
• To ensure that services are evaluated and the ‘journeys’ families go on were evidenced.
• To ensure that the needs of children and their families from various racial, cultural and religious communities were identified to ensure the service were available to everyone.
• To comply with all requirements of child protection and safeguarding children procedures.
• Work in partnership with various service providers.
• Deliver one to one work in the family home.
• To keep detailed and accurate records of family dealings and record where necessary.
• To provide targeted home visiting as necessary and undertake detailed assessments in partnership with parents/careers to identify the needs and services required to raise their children effectively
• To set up and deliver group work and other activities within the community in order to achieve key elements (eg confidence, behaviour support, parenting support)
• To provide a planned and stimulating environment, for children, parents and careers.