Summary
Overview
Work History
Education
Skills
Certification
Volenteer
Timeline
Generic

Zali Smith

Jellat Jellat,NSW

Summary

Highly-motivated, enthusiastic worker with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working in a range of working environments with a strong understanding of team work, organization, and communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Activity Instructor and Group Leader

PGL
Bawdsey , Lincolnshire
05.2024 - 10.2024
  • Provided instruction and guidance to participants in recreational activities such as abseiling, archery, canoeing, and rock climbing.
  • Maintained records of participant attendance, progress and behaviour.
  • Developed lesson plans that met the needs of each participant's age group.
  • Incorporated educational elements into recreational activities when appropriate.
  • Tracked inventory levels of supplies used in activities and requested replenishments as needed.
  • Ran sessions such as Abseiling, Trapeze, Zipwire and orienteering following procedures and safety policies and adapted sessions to meet the specific need of the group.

Pizza Restaurant All Rounder

Drift
Tathra
01.2023 - 04.2024
  • Displayed a positive attitude while working under pressure in a busy environment.
  • Prepared and cooked food following recipes and cooking instructions.
  • Maintain quality assurance of all food items
  • Oversaw younger staff helping with any questions
  • Performed opening and closing duties to ensure restaurant remained clean and tidy
  • Worked in cooperation with front and back of house staff to ensure smooth operations.
  • Poured wine, beer and mixers for patrons.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

Front of House and Bar Staff

Club Bega
01.2023 - 04.2024
  • Taking orders and delivering food to customers at their tables in a friendly, courteous manner.
  • Maintaining cleanliness of work and patron areas throughout shift.
  • Performed opening and closing duties such as restocking supplies, managing bookings for current shift and for next shift and staff communication among all areas of the establishment, kitchen, front of house and bar.
  • Assist with customer requests and answering questions regarding menu, food restrictions, seating and any other inquiries they may have to improve customer satisfaction.
  • Manage multiple tasks simultaneously while remaining calm, receptive and organized under pressure.
  • Ensure that all patrons were served in a friendly, respectful and responsible manner.
  • Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes.

Nanny

Dave Larkins
12.2020 - 04.2024
  • Creating healthy, school friendly meals & snacks for children and dinners at night
  • Morning and bedtime routines for the children.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Taking the children to out of school activities.
  • Establishing trust through consistent communication with both parents and children.
  • Remaining alert and aware at all times while caring for both children.
  • Organized various activities, games, crafts and outings for the children during the school holidays.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Used organization and time management skills to multitask and keep children on set schedules when needed.

Support Worker

With Not 4
Jellat Jellat
03.2020 - 04.2024
  • Manage challenging behavior from clients in a calm manner by utilizing de-escalation techniques.
  • Support clients' social, physical and emotional needs to help integrate into local community.
  • Assist clients with personal care, such as showering and dressing.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
  • Provide emotional and practical support to vulnerable adults.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.

Lifeguard

Surf Life Saving NSW
12.2021 - 02.2023
  • Instructed swimmers on beach safety rules, regulations, and procedures.
  • Responded quickly and calmly to any emergencies that may occur while on duty.
  • Utilized radio communication systems effectively when necessary during rescues or emergencies.
  • Always alert to potential hazards both in and out of the water
  • Always taking the time to educate on the dangers of the water and the importance of taking time to observe the water before swimming.
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.
  • Provided first aid care to injured patrons before paramedics arrived on scene.
  • Assessed beach conditions and identified potential hazards to swimmers.
  • Consulted medical protocol to administer CPR, bandage wounds and clean injuries.

Education

High School Certificate -

Sapphire Coast Anglican College
Bega, NSW
11-2022

Skills

  • Customer Service
  • Problem-Solving
  • Collaboration
  • Organization and Time Management
  • Conflict Resolution
  • Verbal Communication
  • Flexible and Adaptable
  • Calm Under Pressure
  • Confident and inclusive in leadership roles, working with peoples different abilities

Certification

  • First Aid Certificate
  • Working With Children Check
  • Food Safety Supervisor Certificate
  • Responsible Service of Alcohol Certificate

Volenteer

Surf Life Saving 

For 3 years I volunteered as a life saver, supporting the Tathra community, learning to crew the IRB, drive the ATV and helping to keep the beach clean and safe.

Festivals 

During 2022 and 2023 I volunteered at two festivals, the Cobargo folk festival for both 2022 and 2023 and Wanderer festival in Pambula for both 2022 and 2023. At these festivals I took on a range of responsibilities: including coordinating parking, checking people in, handling money, sorting bins, setting up tents, bar and food areas, constructing fences, tables  and educating people about composting and how to be greener.

Timeline

Activity Instructor and Group Leader

PGL
05.2024 - 10.2024

Pizza Restaurant All Rounder

Drift
01.2023 - 04.2024

Front of House and Bar Staff

Club Bega
01.2023 - 04.2024

Lifeguard

Surf Life Saving NSW
12.2021 - 02.2023

Nanny

Dave Larkins
12.2020 - 04.2024

Support Worker

With Not 4
03.2020 - 04.2024

High School Certificate -

Sapphire Coast Anglican College

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Zali Smith