Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
Generic

Zakariaa Moudnib

London,City of London

Summary

A highly skilled professional with a strong foundation in communication proficiency, peer communication, and teamwork and collaboration. Demonstrates exceptional time management and organisation abilities, complemented by proven leadership skills. Committed to leveraging these competencies to drive team success and achieve organisational goals.

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging and ability to articulate and help customers. Excellent issue resolution and customer service skills.

Energetic and outgoing professional attitude.

Overview

2
2
years of professional experience

Work history

Waiter

N05 Lounge
London, Greater London
2025.08 - 2026.02

• Provided excellent customer service to all guests.
• Took orders accurately and served food and drinks.
• Assisted in daily restaurant setup and closing procedures.

  • Mitigated complaints effectively by empathetically listening and offering solutions.
  • Helped reduce waiting times by swiftly clearing tables after use.
  • Upheld health and safety standards by regularly sanitising hands and work areas.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Managed table settings for optimal dining experience.
  • Completed side duties such as refilling condiments, contributing to organised workplace.

Food runner

Pret A Manger
London, Greater London
2024.08 - 2025.02

• Provided front-line customer service in a busy environment.
• Handled orders, payments, and customer inquiries efficiently.
• Maintained high standards of cleanliness and product presentation.
• Supported the team in achieving service and sales targets.

  • Carried out day-to-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Ensured guest satisfaction, always serving meals with a smile and friendly manner.

Runner

Ivy Chelsea Garden
London, Greater London
2024.01 - 2024.08

• Assisted in the smooth operation of the restaurant.
• Delivered food and drinks efficiently to tables.
• Maintained cleanliness and organization in service areas.

  • Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant.
  • Cultivated warm relationships with regular customers fostering loyalty towards the restaurant.
  • Upheld friendly demeanour whilst managing multiple tables simultaneously.
  • Followed strict hygiene standards to maintain cleanliness in food handling areas.
  • Managed high-volume orders to ensure timely delivery of meals.

Education

Bachelor of Science - Economics

Hassan II University of Casablanca
/2018 - /2022

Skills

  • Communication proficiency
  • Peer communication
  • Teamwork and collaboration
  • Time management and organisation
  • Leadership skills

Languages

English
Advanced
French
Fluent
Arabic
Native

Accomplishments

    - Proficient in sales, management and communication with peers and customers.

Timeline

Waiter

N05 Lounge
2025.08 - 2026.02

Food runner

Pret A Manger
2024.08 - 2025.02

Runner

Ivy Chelsea Garden
2024.01 - 2024.08

Bachelor of Science - Economics

Hassan II University of Casablanca
/2018 - /2022
Zakariaa Moudnib