ZAK MASKELL
Royal Tunbridge Wells,Kent
Summary
Skilled professional specializing in leadership communication and customer service, with proven expertise in first aid, including defibrillator use and CPR. Maintains high physical fitness and demonstrates proficiency in telephone handling, fast typing, effective de-escalation, and mental resilience under stress. Committed to continuous learning and team support, with strong time management skills ensuring thorough and accurate work. Recent graduate with excellent communication and interpersonal abilities, eager to apply knowledge in practical settings and pursue career advancement opportunities.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
FA Referee
Langton Green Football Club
2021.04 - 2024.06
- For refereeing, I worked for my football club, Langton Green, which is owned by Chris Allen, who assigned my matches. I was assigned matches once or twice weekly for younger Langton teams. To become a referee, I took a week-long course at Ashford stadium, getting my qualifications necessary to become a referee. Whilst I was a referee, I had to possess the ability to have control of the match which has given me a commanding voice and thick skin as a result of spectators.
Lifeguard
Fusion Leisure Centre
Tunbridge Wells
- I was a lifeguard for about 2 years at ‘Fusion Leisure Centre’ in Tunbridge Wells. This job trained me for intense situations where critical thinking and quick decision making is essential, undergoing a week long training week (everyday 7am-5pm). This fully trained me in what to do in a wide variety of situations, and since an accident is rare, I am capable of doing boring tasks without losing concentration.
Range Assistant
Tonbridge Golf Centre
Tonbridge, Kent
2026.05 - Current
- Coordinated team meetings to enhance communication and productivity.
- Facilitated smooth running of operations through efficient task management.
- Answered phone calls promptly, providing excellent customer service.
- Managed executives' schedules for improved daily workflow.
Education
Tunbridge Wells Grammar School For Boys
2018.09 - 2023.06
Beechwood Sacred Heart School
Tunbridge Wells 2023.09 - 2025.06
Business Management and Sustainability
Nottingham Trent University
2025.09 - 2026.06
Skills
- Leadership skills
- Good communication and interpersonal skills
- Ability to perform first aid measures such as applying a defibrillator and performing CPR
- Good level of physical fitness, I maintain my physical fitness by going to the gym regularly
- Telephone handling
- Fast typing speeds (50wpm, 95% accuracy)
- Customer Service
- Effective de-escalation
- Quick judgement
- Mental resilience
- Tolerance to stressful situations
REFERENCES
R.Smith@beechwood.org.uk, M.Awdry@beechwood.org.uk
Accomplishments
- Duke Of Edinburgh bronze
- FA Referee course
- Captain of my football team
- Lifeguarding NPLQ
Affiliations
- Golf
- Football
- Gym
- Gaming
- Reading
- Muay Thai
Timeline
Range Assistant
Tonbridge Golf Centre
2026.05 - Current
Business Management and Sustainability
Nottingham Trent University
2025.09 - 2026.06
Beechwood Sacred Heart School
2023.09 - 2025.06
FA Referee
Langton Green Football Club
2021.04 - 2024.06
Tunbridge Wells Grammar School For Boys
2018.09 - 2023.06
Lifeguard
Fusion Leisure Centre