Zak Banfield
Heathfield,East Sussex
Summary
Driven sales and marketing professional with experience in outbound sales, customer engagement, lead generation, and digital marketing. Confident in building relationships, overcoming objections, and identifying opportunities to maximise customer value through tailored solutions and upselling. Experienced working independently, managing priorities, and communicating effectively in fast-paced environments. Seeking a remote sales opportunity where I can contribute to business growth and deliver measurable results.
Overview
8
8
years of professional experience
Work History
Outbound Sales Executive
Ben's Gutters
11.2025 - Current
- Re-engage existing customers through outbound calling, generating repeat business, and strengthening customer retention.
- Generated an average of 80 - 100 bookings per week through outbound customer outreach.
- Handle customer objections confidently, addressing concerns around pricing, timing, and service requirements to maximise conversions.
- Increase revenue by upselling customers to premium gutter maintenance and cleaning packages.
- Qualify customer requirements and recommend suitable service solutions.
- Consistently achieve booking targets through effective communication and objection handling.
- Maintain accurate customer information and appointment schedules using CRM systems.
- Develop expertise in consultative selling, customer engagement, and relationship management.
Bartender
Blackboys Inn
06.2024 - 06.2026
- Weekend role alongside marketing position.
- I really enjoy the social aspect of meeting new people and understanding how to tailor communication to different audiences.
- A traditional English pub known for high-quality food and service.
- I work with a wide mix of customers, which keeps the job dynamic and enjoyable.
- Advised customers on available beverages and optimum choices for individual tastes.
- My role involves serving food and drinks, taking customer orders, handling payments, checking identification, greeting customers, and creating a welcoming atmosphere.
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
Marketing & Sales
Pondhop Digital
Uckfield
06.2024 - 11.2025
- Helped generate new leads and customer enquiries through social content, and targeted outreach.
- Analysing campaign and audience data to identify trends and optimise ad results.
- Progressed from a sales-focused position into a hybrid sales and marketing role.
- Sales involved gathering leads through networking events, emailing clients, making in-person appointments, online calls, handling customers, and building relationships.
- Solely responsible for designing and publishing all social media content across Pondhop’s Instagram, Facebook, and LinkedIn, using Canva.
- Scheduled and monitored post performance to maintain consistent engagement across platforms.
- Leveraged AI tools to improve productivity.
- Collaborated with team members to brainstorm campaign ideas.
- Gained foundational experience with Google Ads and GA4.
- Supported the management of Meta advertising campaigns with monthly ad spend ranging from £20,000–£30,000.
Bar Manager
Anchor Inn
Hartfield
02.2023 - 06.2024
- Initially joined as bar staff and progressed to a manager position within two months.
- Managed weekly staff rota creation, coordinated housekeeping and cleaners, facilitated order placements, and addressed complaints.
- Fostered relationships with regular customers, building a loyal community around the bar.
- Monitored compliance with licensing laws, preventing underage sales and managing intoxication levels.
- After one year, unfortunately, the building was sold, ending my employment.
Golf Course Greenkeeper
Holtye Golf Course and Horam Park Golf Course
06.2018 - 02.2023
- This was my first full-time job; I started straight away after I finished my GCSEs.
- My role for over four years mainly involved mechanics, machinery usage, keeping the course to a high standard, course inspections, and assisting with irrigation management.
- Adapted to early 6 am starts and year-round outdoor work in all weather conditions, ensuring the course remained in top condition.
- Operated, maintained, and carried out basic servicing on a wide range of turf machinery, including cylinder mowers, rotary mowers, strimmers, greens rollers, tractors, and utility vehicles.
- Worked closely with machinery representatives during demonstrations, test days, and equipment evaluations, giving feedback on performance, suitability for course use, and overall effectiveness.
- Managed course setup tasks such as cutting heights, bunker raking, tee setup, divot repairs, and marking, ensuring consistent presentation standards.
- Assisted with irrigation system monitoring, problem-solving pressure issues, and ensuring watering schedules matched course conditions.
- Followed health and safety procedures when operating machinery, handling fuel, or working in isolated areas.
- Communicated with golfers and members when needed, answering questions and maintaining a friendly, professional presence on the course.
Education
GCSEs -
Secondary School
Heathfield2018
Skills
- Objection Handling
- Lead Generation
- Upselling & Cross-Selling
- Relationship Building
- Negotiation
- Adaptability
- Client outreach
- Data-driven communication
- Customer journey optimisation
- Canva content creation
- Networking
- Adaptive problem solving
- Time management
- Sales funnel strategy
Find me on Linkedin
linkedin.com/in/zak-banfield-121528290
Hobbies
- Passionate motorbike rider
- Rugby enthusiast
- Gardening
- Mechanical work
- Skiing
- Golf
- DIY regenerations
- Dog walks
- Investments
Timeline
Outbound Sales Executive
Ben's Gutters
11.2025 - Current
Bartender
Blackboys Inn
06.2024 - 06.2026
Marketing & Sales
Pondhop Digital
06.2024 - 11.2025
Bar Manager
Anchor Inn
02.2023 - 06.2024
Golf Course Greenkeeper
Holtye Golf Course and Horam Park Golf Course
06.2018 - 02.2023
GCSEs -
Secondary School