Zainab Uddin
London
Summary
Accounting and Finance graduate with experience in credit control, accounts receivable, and financial administration. Currently managing customer accounts, payment allocations, reconciliations, and debt collection using SAP, HSBCnet, and Microsoft Excel. Detail-oriented with strong analytical and problem-solving skills, seeking an Assistant Accountant or Finance Assistant role to further develop technical accounting expertise.
Overview
1
1
Certification
2
2
years of professional experience
Work history
Credit controller
Hyve Group
London
2025.12 - 2026.07
- Manage a portfolio of approximately 500 customer accounts, maintaining accurate accounts receivable records and supporting effective cash flow management.
- Reconcile customer accounts, allocate payments, and investigate payment discrepancies using SAP, HSBCnet, and Microsoft Excel.
- Liaise with internal departments and the Sales team to investigate and resolve invoice queries and payment disputes, maintaining accurate customer accounts and supporting timely cash collection.
- Process customer payments, arrange Direct Debits, and negotiate payment plans while maintaining strong client relationships.
- Monitor outstanding receivables, reduce aged debt, and support the achievement of cash collection and Days Sales Outstanding (DSO) targets.
- Escalate high-risk and overdue accounts in accordance with company procedures while ensuring compliance with internal credit control policies.
Operations assistant
Harrods
London
2024.05 - 2025.11
- Processed high-value transactions accurately while ensuring compliance with company policies and internal controls.
- Maintained accurate financial records and supporting documentation for customer transactions.
- Collaborated with Finance, Logistics and Private Shopping teams to ensure the timely processing of orders and payments.
- Resolved payment and transaction queries, investigating discrepancies and ensuring prompt resolution.
- Trained new team members on operational processes and company procedures, supporting a smooth onboarding experience.
Education
Bachelor of Arts - Accounting & Finance
University of Greenwich
London 9 2021 - 7 2024
A-Levels - Maths, Biology, Chemistry
Beal Sixth Form
London 9 2019 - 8 2021
GCSEs -
Cumberland Community School
London 9 2014 - 8 2019
Skills
- Accounts Receivable
- Credit Control
- Account Reconciliation
- Financial Data Analysis
- Payment Allocation
- SAP & HSBCnet
- Microsoft Excel
- Attention to Detail
- Stakeholder Management
- Invoice Processing
Affiliations
- Pilates and going for a walk
- Exploring new cafes and coffee spots,
Certification
- J.P. Morgan Asset Management Completion Certificate
- GDPR EU Essentials
Work history
1 year and 7 months,8 months
Timeline
Credit controller
Hyve Group
2025.12 - 2026.07
Operations assistant
Harrods
2024.05 - 2025.11
GCSEs -
Cumberland Community School
9 2014 - 8 2019
A-Levels - Maths, Biology, Chemistry
Beal Sixth Form
9 2019 - 8 2021
Bachelor of Arts - Accounting & Finance
University of Greenwich
9 2021 - 7 2024