Zainab Ahmed Hussain
London
Summary
Offering strong organisational skills and proactive attitude, with an experience in administrative tasks, customer service, safeguarding children, working with multi-agency partners including early years settings and schools. Knowledgeable about managing schedules, handling correspondence, and supporting team operations. Ready to use and develop communication, problem-solving, and multitasking skills in Early Years Support Office role.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Business Support Administrator
London Borough of Bexley
Bexley
2023.10 - Current
High level administrative and operational support to social workers and multi agency professionals within Child Protection and independent reviewing service.
Taking notes of Child Protection conferences, child in need meetings and strategy meetings. Preparation and distribution of documentation to professionals and families.
Managing sensitive and confidential case records using the internal system with proficiency and ensuring compliance with safeguarding procedures and date protection regulations.
Liaising and working alongside multi agency partners including schools, childcare settings, early years provider, social workers and the Police.
Content Writing Executive
SEO Hub
Karachi
2021.05 - 2021.10
- 2000 word count per day.
- Keyword infusion.
- Marketing Content.
- Digital marketing company offering services of SMM, SEO, and SEO-based content writing.
- Networking
Medical Social Work Intern
Institute of Behavioural Sciences (DUHS-IBS)
Karachi
2020.02 - 2020.12
- Tasks
- Case work/study.
- History Intake.
- Counselling.
- Institute working for wellbeing of people with mental health problems.
Community Organisation Intern
Ra’ana Liaquat Craftsmens Colony (RLCC)
Karachi
2019.02 - 2019.11
- Tasks
- Medical Camps.
- Event organisation.
- Awareness Campaigns with Early year providers.
- Organisation providing services to uplift lifestyle of women and children living in unfavourable conditions.
Education
Bachelors Degree - Social Work
University of Karachi
2017.01 - 5 2020
Skills
- Process Record
- Goal Setting
- Planning and Coordination
- Assessing needs
- MS Office
- Analytical skills
- Communication & Presentation with both families and professionals
- Sensitive data handling
- Practical knowledge of safeguarding frameworks
Certification
- CompTIA A+ 220-1001 220-1002 (10/2022 - Present)
- Fundamentals of Learning ITIL (09/2022 - 09/2022)
- Able-Minded-Mental Health and People with Intellectual Disability (09/2020 - 12/2020)
LANGUAGES
English Full Professional Proficiency
Urdu Native or Bilingual Proficiency
INTERESTS
Planning, Writing, Exploring
Accomplishments
- Project: Child safety and Awareness (02/2019 - 05/2019) Worked with a team of 13 members and provided awareness sessions to 500 children in respective settings.
- Case Studies and Process Record (08/2019 - 11/2019) Documented and resolved children’s issues which led to the development of understanding about contemporary situations.
- Content Creation (05/2020 - 12/2020) Worked as a content creator for website related to social services, including blog writing in a short span.
Timeline
Business Support Administrator
London Borough of Bexley
2023.10 - Current
Content Writing Executive
SEO Hub
2021.05 - 2021.10
Medical Social Work Intern
Institute of Behavioural Sciences (DUHS-IBS)
2020.02 - 2020.12
Community Organisation Intern
Ra’ana Liaquat Craftsmens Colony (RLCC)
2019.02 - 2019.11
Bachelors Degree - Social Work
University of Karachi
2017.01 - 5 2020