ADETUNJI ADENIRAN
PLYMOUTH,DEVON
Summary
Highly skilled professional with extensive expertise in controller systems, strategic planning, and CRM software. Demonstrates proficiency in Microsoft and other Microsoft properties in information technologies, meticulous record-keeping, and compliance monitoring. Adept at interdepartmental coordination, staff training facilitation, and project scheduling.
Proven ability to enhance operational efficiency through proactive communication and technical reporting. Committed to maintaining regulatory compliance and fostering team leadership while supporting both employee and customer needs. Career goal includes leveraging technical writing and data analytics skills to drive team success.
I am a driven professional with significant focus on team administration. Possess skills in managing administrative tasks, improving operational workflows, and offering comprehensive support to teams. Capable of enhancing organisational efficiency through implementation of innovative administrative strategies.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Business support administrator
Tritek Consults
London, City of London
07.2024 - 02.2025
- Liaised between different teams for improved communication and coordination of projects.
- Developed standard operating procedures for streamlining repetitive tasks effectively.
- Facilitated smooth business operations by managing administrative tasks.
- Streamlined office procedures to improve efficiency and productivity.
- Maintained effective record systems, ensuring easy access to vital information.
- Ensured timely report submissions with meticulous document control practices.
- Managed appointments and schedules, ensuring smooth workflow within the department.
- Handled sensitive information discreetly, protecting company confidentiality at all times.
- Supported various departments with administrative tasks, facilitating smoother operations across business units.
- Fostered a positive work environment by handling personnel issues professionally.
- Managed office inventory meticulously, preventing shortages of essential supplies.
- Improved data accuracy with rigorous quality checks of database entries.
- Executed procurement orders promptly, minimising delays in service delivery or production processes.
- Assisted in staff training, enhancing their knowledge and skills.
- Conducted market research to identify potential business opportunities.
- Promoted healthy client relationships through prompt query resolution.
- Worked on special projects as needed, providing valuable input based on experience and skills.
TEAM SUPPORT ADMINISTRATOR
Tritek Consults
London, City of London
02.2023 - 07.2024
- Improved inter-departmental communication; facilitated smooth functioning of all support related activities.
- Established strong client relationships via excellent service delivery.
- Coordinated shift schedules without disruption of services rendered to customers.
- Leveraged CRM systems for better tracking of customer interactions and issues.
- Improved team satisfaction by implementing efficient support protocols.
- Streamlined communication channels for improved department efficiency.
- Developed and maintained a high performing team through effective leadership practices.
- Ensured adherence to compliance guidelines, minimising risk exposure for the business.
- Decreased response times with proactive management strategies.
- Balanced workload across the team to prevent burnout and maintain efficiency.
- Provided support for ongoing training for enhanced team performance.
- Served as a point of escalation for complex cases, providing timely resolutions that satisfied customers whilst maintaining favourable outcomes for the organisation.
- Boosted team morale, leading to increased productivity.
- Continuously updated industry knowledge, keeping abreast of new trends and technologies in team service delivery.
- Monitored team performance regularly, ensuring quality standards were met.
- Designed strategic schedules, rotas and workloads to promote productivity.
- Conducted individual appraisals, set KPI targets, and devised professional development plans to improve staff performance.
- Exceeded company targets through diligent supervision of daily operations.
Education
Master of Science - Data Science And Business Analytics
University of Plymouth
Plymouth 09.2022 - 09.2023
Skills
- Controller systems knowledge
- Strategic planning capabilities
- CRM software expertise
- Procurement procedures
- Microsoft Excel
- Proactive communication
- Staff training facilitation
- Project scheduling
- Interdepartmental coordination
- Employee and customer support
- Compliance monitoring
- IT troubleshooting
- Office equipment coordination
- Database administration
- Technical reporting
- Minute taking
- Document control
- Business writing
- Event coordination
- Meticulous record-keeping
- Office administration
- Record-keeping
- Telephone etiquette
- Spreadsheet management
- Operational efficiency
- Microsoft Office
- Reporting expertise
- Regulatory compliance
- Policy writing
- Microsoft Office proficiency
- Compliance knowledge
- Process mapping
- People development
- Correspondence management
- Caseload management
- Corporate governance management
- Basic IT support
- Report writing skills
- Financial analysis
- Administrative support
- Data storage and archiving
- Record management
- Google Sheets
- Meeting coordination
- Records management
- Technical writing
- Data analytics
- Project assistance
- Back office management
- Health and Safety Compliance
- Customer Service
- Team Leadership
Affiliations
- Driving and Playing Football
Timeline
Business support administrator
Tritek Consults
07.2024 - 02.2025
TEAM SUPPORT ADMINISTRATOR
Tritek Consults
02.2023 - 07.2024
Master of Science - Data Science And Business Analytics
University of Plymouth
09.2022 - 09.2023
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