Summary
Skills
Work history
Education
Languages
Generic
Zainab  Adeyemi

Zainab Adeyemi

Crook, County Durham ,Durham

Summary

Organised Manager's Assistant skilled in streamlining administrative processes and enhancing team productivity. Known for improving office efficiency and fostering positive relationships between departments. Recognised for ability to handle multiple tasks while maintaining high level of accuracy and professionalism.

Experienced and organised professional with focus on administrative support in corporate environments. Capable of streamlining office operations and enhancing productivity through strong organisational skills and proactive problem-solving. Proven ability to manage schedules, coordinate meetings, and handle confidential information with discretion.

Dedicated executive administrative professional with extensive experience in operational coordination, planning and support. Background working with confidential information, strict processes and ambitious targets. Thrives under pressure in high tempo environment to meet tight deadlines.

Driven individual with knack for organisation and communication. Demonstrates strong administrative skills and talent for coordinating schedules. Poised to enhance operational efficiency and support managerial success.

Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Detail-focused professional with solid business acumen and problem-solving abilities. Adaptable and high organised confidently navigates new technologies and systems.

Target-driven Assistant Manager with extensive expertise leading high-performing teams. Boosts profitability and company growth through motivational leadership, outstanding service and smooth operational management.

Skills

  • Interpersonal rapport
  • Knowledge of crm software
  • Negotiation mastery
  • Public speaking
  • Business administration
  • Equipment Maintenance
  • Equipment sterilisation
  • Product knowledge
  • Team Leadership
  • Interpersonal communication
  • Cultural awareness
  • Invoice processing
  • Health and Safety Compliance
  • Customer Service
  • Organisational awareness
  • Data entry proficiency
  • Confidentiality procedures
  • Communication proficiency
  • Customer relationship management software
  • Interpersonal savvy
  • Proactivity
  • Report drafting
  • Stress resilience
  • Resilience under pressure
  • Typing speed and accuracy
  • Policy adherence
  • Persuasive negotiator
  • Report generation
  • Contract negotiation
  • Task prioritisation
  • IT Proficiency
  • Business operations understanding
  • Staff mentoring
  • Excellent communication
  • Staff management
  • Staff scheduling
  • Profit and Loss Analysis
  • Marketing support
  • Front-of-house management
  • Customer service training
  • Restaurant management
  • Excellent budgetary techniques
  • Information analysis
  • Performance metric monitoring
  • Contract drafting
  • Budgeting and forecasting
  • Inventory control systems
  • Store supervision
  • Service orientation
  • Negotiation expertise
  • Finance management
  • Target motivated
  • Customer relationship building
  • Employment law knowledge
  • Business correspondence
  • Financial reporting

Work history

Healthcare support worker

Provident healthcare & impact healthcare service
Belfast , Northern Ireland
  • Enabled better understanding between healthcare team members by acting as a liaison between them.
  • Provided companionship and emotional support to distressed or lonely residents.
  • Helped elderly residents with basic living skills such as dressing and feeding themselves.
  • Prepared meals according to individual dietary requirements, promoting good nutrition.
  • Worked closely with multidisciplinary team to deliver holistic care.
  • Massaged patient tissue and delivered other non-pharmacological pain relief.
  • Assembled and dismantled equipment required by healthcare professionals.
  • Assisted with rehabilitative care following treatment plans established by health professionals.
  • Assisted with medicine and stock counting, ordering and replenishing.
  • Updated families regularly on patient progress and treatment plan changes.
  • Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
  • Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
  • Positioned, lifted and transported patients with limited mobility.
  • Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
  • Provided attentive first-hand care, comfort and safety to patients.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Organised activities and exercises to promote physical and mental well-being.
  • Submitted reports to manager regarding status of client.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
  • Prepared tasty and healthy meals to meet dietary requirements.
  • Collaborated with clients to clean house and prepare meals with person-centred care approach.
  • Delivered on care plan goals while responsibly managing client budget.
  • Meticulously followed individualised care plans to achieve agreed objectives.
  • Organised social activities and events to build community connections.

Manager's assistant

Crystal cleans service Ltd UK
Crook, County Durham, County Durham
2024.10 - Current
  • Handled company finances prudently with meticulous record keeping.
  • Organised files and documents for easy access and retrieval.
  • Developed administrative systems by identifying areas for improvement.
  • Communicated with stakeholders, enhanced brand reputation.
  • Handled confidential information discreetly, ensured security of data.
  • Delegated tasks amongst staff to ensure timely completion of projects.
  • Assisted in preparing reports to support decision-making processes.
  • Optimised workflow through effective task delegation.
  • Streamlined office procedures for improved efficiency.
  • Facilitated interdepartmental coordination for smooth operations.
  • Prepared meeting minutes with utmost accuracy and detail.
  • Supported recruitment process, led to streamlined hiring practices.
  • Coordinated team meetings to facilitate communication.
  • Liaised with clients, established strong relationships.
  • Implemented new filing system, improved document management.
  • Trained staff on best practices to achieve optimal productivity.
  • Kept files organised and up-to-date for accurate record-keeping purposes.
  • Arranged supplies, documents and spaces for meetings.
  • Screened incoming phone calls and relayed detailed messages.
  • Sourced and ordered office supplies within allocated budget.
  • Drafted documents and reports for management review.
  • Photocopied and printed presentations and reports for meetings.
  • Scheduled meetings, conferences and appointments.
  • Drafted contracts and purchase orders for team.
  • Partnered with management to implement processes and complete special projects.
  • Prepared professional business correspondence on behalf of senior staff and organisation.
  • Booked flights and hotels for domestic and international meetings.
  • Prioritised incoming communications to filter out basic requests and minimise disruptions.

Receptionist

Sabitex Hotel
Lagos , Ikate
2021.08 - 2022.11
  • Maintained accurate logs of visitor entries for security purposes.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Upheld confidentiality with sensitive information handling procedures.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
  • Maintained an organised reception area for a professional business environment.
  • Delivered front of house duties with warm and professional manner.
  • Reduced waiting times through effective time and resource management.
  • Admitted guests into buildings to control site access.
  • Offered knowledgeable, friendly support to in-office guests.

Education

Bachelor of Science - Business Administration

OLABISI ONABANJO UNIVERSITY
Ago iwoye
07.2024

Certificate of Higher Education - Health Care Administration and support work

MTA Training service
Belfast
11.2021

GCSEs -

Irati ogo model college
Ota
07.2020

Languages

English
Advanced
C1
Zainab Adeyemi