Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Zain Khan

Ilford

Summary

  • A diligent warehouse operative who is seeking full-time employment to enhance my skill set. Bringing forth a motivated attitude and a variation of vigorous skills, as well as a proven capability to establish and preserve exceptional connections and relationships with clients. In addition, bestowing magnificent time management skills integrated with a superior knowledge of the customer service industry. Additionally, vastly organized, skilled in written and verbal communication and ultimately adept in various social media platforms and office technology programs. An individual who is equipped with experience within the warehouse environment as well as a background in IT expertise.

Overview

9
9
years of professional experience

Work History

Warehouse Operative

DPD
Barking
06.2023 - Current
  • Loading and unloading vans as well as 7.5 tonnes
  • Working on the returns desk; scanning drivers' parcels and separating high-value items such as phones, laptops, and tablets.
  • Loading the DPD trailer single-handedly, which can be physical as it involves stacking heavy parcels neatly.
  • Began as an agency (Premier Recruit) for five months, then received a permanent contract.
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
  • Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
  • Maintained cleanliness and organisation in the warehouse to support a safe working environment.
  • Consistently complied with workplace health and safety measures to minimise operational risk.
  • Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.

Warehouse Operative

Amazon
Tilbury
10.2022 - 01.2023
  • Stow and pick duty: stowing packages into pods as well as picking
  • 10-hour shifts: Wed - Sat 8 - 6:30 pm (Sundays for Christmas peak; 6 weeks)
  • Tasks were repetitive but simple, hence the job was straightforward
  • Shifts required standing all day for 10 hours; with 2 30-minute breaks
  • Understood warehouse product placement, enabling efficient picking and packing services.
  • Consistently complied with workplace health and safety measures to minimise operational risk.

Customer Assistant

Vue
Stratford
04.2017 - 09.2018
  • Brought forth excellent customer service skills and a commitment to customer satisfaction.
  • Worked to achieve high customer satisfaction rates by providing optimal customer service and working as a team to clean screens.
  • Resolved all customer complaints in a professional manner whilst prioritizing customer satisfaction.

Education

BTEC Level 3 Extended Diploma - Information Technology

Barking and Dagenham College
06-2019

GCSE's - math, English, science

Barking Abbey School
Barking
06-2016

Level 1 Certificate Warehouse and Storage -

R.T.I.T.B Counterbalance C.O.N.E.L
Canning town, United Kingdom
05-2023

BSc H - Computer Science

University of Greenwich
05-2022

Skills

  • Honesty and Integrity
  • Robust work ethic
  • Interpersonal Skills
  • Effective Time Management
  • Multidisciplinary teamwork
  • Self-motivated
  • Forklift Handling
  • Python
  • Qualified RTITB Counterbalance Operative
  • Robust Verbal Communication
  • Machine Learning
  • Multi-tasking

Hobbies and Interests

  • I enjoy fitness activities such as walking and riding my bike since I enjoy outdoors and fresh air.
  • I adore sport, mainly football. I follow Chelsea and have been supporting them for many years.
  • I adore video games, specifically PlayStation. Currently own PlayStation 5.
  • Movie enthusiast; have been watching movies since childhood.

Timeline

Warehouse Operative

DPD
06.2023 - Current

Warehouse Operative

Amazon
10.2022 - 01.2023

Customer Assistant

Vue
04.2017 - 09.2018

BTEC Level 3 Extended Diploma - Information Technology

Barking and Dagenham College

GCSE's - math, English, science

Barking Abbey School

Level 1 Certificate Warehouse and Storage -

R.T.I.T.B Counterbalance C.O.N.E.L

BSc H - Computer Science

University of Greenwich
Zain Khan