Zain Khan
High Wycombe,Buckinghamshire
Summary
Dedicated security professional with expertise in stock protection and loss mitigation techniques. Demonstrates proficiency in security protocols adherence and tactful interrogation, ensuring the maintenance of alertness to theft indicators. Possesses comprehensive knowledge of public order and retail legislation, complemented by self-defence techniques and exceptional customer service skills. Adept at conflict management and site patrolling, committed to enhancing safety measures within retail environments.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work history
Retail Security Officer
Mitie Security
Henley on Thames, Oxfordshire
01.2025 - Current
- Ensured store safety by conducting regular security checks.
- Carried out thorough inspections of bags and packages for prevention of thefts.
- Assisted in evacuation procedures during emergency situations to guarantee public safety.
- Handled disputes calmly, resolving issues without escalating situations unnecessarily.
- Maintained detailed records of all unusual activities with high levels of accuracy.
- Strengthened loss prevention efforts by maintaining a visible presence on the shop floor.
- Represented the company professionally during interactions with customers or law enforcement agencies.
- Provided excellent customer service whilst carrying out security duties.
- Responded swiftly to any potential risks, ensuring customer and staff safety at all times.
- Identified potential threats by closely monitoring crowd behaviours.
- Worked efficiently under pressure, managing multiple tasks simultaneously during peak times.
- Collaborated with store management for implementation of effective security measures.
- Conducted routine patrols, resulting in a decrease in theft incidents.
- Conducted routine internal patrols to deter and detect damage, vandalism and theft.
- Contributed to site safety and security by acting as a visible, uniformed deterrent.
Retail Security Officer
Bardwood Support Services
High Wycombe, Buckinghamshire
08.2024 - 12.2024
- Managed detained shoplifters until police arrival to ensure overall safety.
- Identified potential threats by closely monitoring crowd behaviours.
- Handled disputes calmly, resolving issues without escalating situations unnecessarily.
- Kept up-to-date with latest security protocols to enhance performance.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Handled day-to-day and emergency incidents with a calm, professional demeanour, enabling positive outcomes.
- Investigated alarms and incidents with rigorous evidence collection.
Education
GCSEs -
Great Marlow School
Marlow, Buckinghamshire 09.2016 - 07.2021
A-Levels -
Bucks College Group
Aylesbury, Buckinghamshire 09.2021 - 06.2023
Skills
- Stock protection
- Loss mitigation techniques
- Security protocols adherence
- Tactful interrogation
- Alertness maintenance
- Alertness to theft indicators
- Public order knowledge
- Retail legislation knowledge
- Self-Defence techniques
- Customer Service
- Conflict management
- Site patrolling
Languages
English
Native
References
References available upon request.
Timeline
Retail Security Officer
Mitie Security
01.2025 - Current
Retail Security Officer
Bardwood Support Services
08.2024 - 12.2024
A-Levels -
Bucks College Group
09.2021 - 06.2023
GCSEs -
Great Marlow School
09.2016 - 07.2021