Zaid Rana
Swansea
Summary
Dynamic and results-driven professional with expertise in electronic point-of-sale systems and retail software proficiency. Demonstrates strong technical product understanding and strategic selling techniques, consistently achieving sales targets. Known for brand awareness promotion, effective price tagging, and exceptional cash handling skills. Bilingual capabilities enhance communication with diverse clientele, while strong empathy and initiative-taking drive customer satisfaction. Committed to optimising time management and processing returns efficiently, with a career goal of advancing in retail technology solutions.
Experienced professional focused on retail sales with a customer-centric approach. Drive sales growth through personalised service and in-depth product knowledge. Excel in creating engaging shopping experiences and building customer loyalty.
Overview
5
5
years of professional experience
Work history
Food Sales Assistant
Marks & Spencer
Swansea
11.2025 - 01.2026
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Built strong relationships with regular customers for repeat business.
- Assisted customers with product selection for optimal satisfaction.
- Delivered exceptional after-sales service, encouraging repeat business.
Course Assistant
Exsportise
London
06.2025 - 08.2025
- Assisted in marking assignments, ensuring fair evaluation of student work.
- Organised field trips to provide practical exposure related to the study area.
- Enhanced student understanding by assisting in course material preparation.
- Facilitated group discussions that fostered critical thinking skills amongst students.
- Collaborated with faculty members for seamless coordination of academic events.
Retail Sales Assistant
Next Retail
Swansea
06.2022 - 12.2024
- Collaborated with other team members for a streamlined shopping experience.
- Coordinated seamless returns and exchanges process for enhanced customer loyalty.
- Conducted product demonstrations, resulting in improved purchase rates.
- Supported management with administrative tasks for efficient workflow.
- Accomplished store cleanliness by routinely tidying displays and shelves.
- Promoted store offers to increase awareness among shoppers.
Personal Tutor
MyOwnTutor
Bedford, Bedfordshire
04.2021 - 05.2024
- Implemented a motivational reward system, boosting enthusiasm towards studying amongst tutees .
- Generated interest in learning by tailoring lessons to individual student needs.
- Utilised innovative teaching techniques to maintain student engagement throughout sessions.
- Managed scheduling conflicts effectively ensuring uninterrupted tutoring sessions .
Education
A Levels - Biology, Chemistry and Mathematics
Biddenham International School
Bedford 09/2022 - 07/2024
Bachelor of Science - Biomedical Science
Swansea University
Swansea 09/2024 -
Skills
- Electronic point-of-sale systems
- Bilingual or multilingual
- Retail software proficiency
- Technical product understanding
- Point of sale expertise
- Brand awareness promotion
- Price tagging
- Sales target achievement
- Strong empathy
- Initiative taking
- Time optimisation
- Strategic selling techniques
- Cash handling
- Returns processing
References
References available upon request.
Timeline
Food Sales Assistant
Marks & Spencer
11.2025 - 01.2026
Course Assistant
Exsportise
06.2025 - 08.2025
Retail Sales Assistant
Next Retail
06.2022 - 12.2024
Personal Tutor
MyOwnTutor
04.2021 - 05.2024
A Levels - Biology, Chemistry and Mathematics
Biddenham International School
09/2022 - 07/2024
Bachelor of Science - Biomedical Science
Swansea University
09/2024 -