Zaid Mansoor

A dedicated IT professional with expertise in ticketing systems and email client support, known for exceptional customer service orientation. Proficient in work prioritisation, PC/laptop installation, and ICT software upgrading, with a strong command of Office 365 and Windows operating systems. Skilled in working with VPNs to ensure secure and efficient connectivity. Committed to leveraging technical skills to enhance organisational efficiency and user satisfaction.

In my spare time, I enjoy reading non-fiction books, especially ones that help me learn new skills or give a fresh perspective. I also like playing American pool with my friends - its a fun way to relax and stay social. Spending time with my family is important to me, and i always make time for it. I also enjoy editing videos for social media, which has helped me develop creativity and basic editing skills that id love to build on further.