Zahra Bano Amir
Bolton,Lancashire
Summary
Hardworking student with good study skills, strong academic record and readiness to take on demanding assignments. Applies education and personal talents to learn new subjects in detail and delve into challenging topics. Learns quickly and brings advanced writing abilities.
Overview
2
2
years of professional experience
Work History
Shop assistant
Hindley Money Station
Hindley, Lancashire
07.2024 - Current
- Assisted customers in finding desired items to enhance their shopping experience.
- Operated cash registers and processed cash and card transactions.
- Greeted every customer warmly, promoting friendly atmosphere.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Guided customers to locate products requested.
- Resolved customer complaints and process issues with proactive problem solving skills.
- Totalled bills using maths skills and maintained accurate till count.
Hospital volunteer
Royal Bolton Hospital
Bolton, Lancashire
11.2022 - 04.2023
- Maternity ward volunteer
- Enhanced patient comfort by providing emotional support and companionship.
- Assisted midwives for smoother operations and efficient service delivery.
- Supported infection control measures by promoting proper hand hygiene and sanitation practices.
- Welcomed hospital visitors to appropriate services or personnel.
- Kept patient environments clean and neat following optimum hygiene standards.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
Education
Bachelor of Science - Biochemistry
University of Salford
Salford 09.2024 -
GCSEs -
Bolton Muslim Girls School
Bolton 09.2017 - 07.2022
A-Levels -
Runshaw College
Leyland 09.2022 - 07.2024
Skills
- Fluent in both English and Portuguese
- Teamwork skills - Hockey player between 2020-2022
- Proficient use of Microsoft Word and PowerPoint
- Self-motivation
- Effective communication
- Ability to listen to feedback
- Strong attention to detail
- Excellent time management
- Decision making
- Customer service experience
Languages
English
Fluent
Portuguese
Native
Spanish
Upper intermediate
French
Intermediate
Urdu
Intermediate
Accomplishments
Uploaded a short 100-word story to Twisted Tales: Young Writers Competition and won an award along with a certificate and the story is now published.
Timeline
Bachelor of Science - Biochemistry
University of Salford
09.2024 -
Shop assistant
Hindley Money Station
07.2024 - Current
Hospital volunteer
Royal Bolton Hospital
11.2022 - 04.2023
A-Levels -
Runshaw College
09.2022 - 07.2024
GCSEs -
Bolton Muslim Girls School
09.2017 - 07.2022
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