Summary
Overview
Work History
Education
Skills
Languages
Extra-Curricular Activities
Availability
National Insurance Number
References
Timeline
Generic

Zahan Ferdous

Surbiton

Summary

Highly motivated and compassionate individual with a strong foundation in customer service, teamwork, and time management, complemented by exceptional adaptability and problem-solving abilities. Proficient in communication, multi-tasking, and critical thinking, with a strong focus on health and safety awareness. Besides strong time-management skills, confident in handling demanding warehouse workloads. Dedicated to providing a smooth, coordinated work environment to contribute effectively to organisational success while pursuing opportunities for professional growth.

Overview

2
2
years of professional experience

Work History

Waiter/Waitress

Indian Spicy Restaurant
Dhaka, Bangladesh
11.2022 - 12.2023
  • Provided excellent customer service, including greeting and seating customers during meal times
  • Delivered food and beverages, asking for personal preferences every time
  • Assisted in cleaning and setting up arrangements, maintaining food hygiene ratings in the dining area
  • Helped reduce waiting times by swiftly clearing tables after use
  • Helped in dealing with customer complaints professionally and effectively, bringing out solutions
  • Worked in coordination with kitchen staff to ensure the orders are in on time at peak hours
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.

Store Assistant

Disha's Departmental Store
Dhaka, Bangladesh
09.2021 - 08.2022
  • Contributed to helping customers find preferred products and giving recommendations on better options
  • Efficiently worked with the team to meet daily sales and targets
  • Tackled customer exchanges and returns while keeping a polite and helpful attitude
  • Supported in arranging products to maintain an organized store setup and outlook
  • Followed company policies strictly, promoting a safe shopping environment
  • Packed purchased goods carefully, preventing potential damage
  • Coordinated with team members for smooth store operation

Education

MSc - Cancer Biology

Kingston University
London
09.2024 -

Skills

  • Customer Service
  • Teamwork
  • Time Management
  • Adaptibility
  • Problem Solving
  • Communication
  • Multi-tasking
  • Critical thinking & Analyzing
  • Health and Safety Awareness
  • Microsoft skills
  • Physically fit for warehouse workloads

Languages

English
Fluent
Bangla
Native
Hindi
Beginner

Extra-Curricular Activities

  • Participated in creative department in stage dramas at TARC: Residential Semester of BRACU
  • Participated in Voluntary works in social service, showing both compassion and professionalism

Availability

Time and Day(flexible)-both weekends and public holiday

National Insurance Number

RZ213982C

References

References available upon request.

Timeline

MSc - Cancer Biology

Kingston University
09.2024 -

Waiter/Waitress

Indian Spicy Restaurant
11.2022 - 12.2023

Store Assistant

Disha's Departmental Store
09.2021 - 08.2022

Similar Profiles

CREATE PROFILE
Zahan Ferdous