Zach Thurston
Saford
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.
Overview
3
3
years of professional experience
Work history
Customer service assistant
Pace Logistics Services Ltd
Salford
05.2025 - Current
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
- Improved customer relations by managing customer complaints effectively.
Traffic Office Administrator
Pace Logistics Services Ltd
Salford
06.2023 - 05.2024
- Completed data entry tasks accurately, ensuring error-free records were maintained.
- Maintained clean and organised workspace through regular upkeep activities.
Finance administrator
Pace Logistics Services Ltd
Salford
07.2022 - 05.2023
- Provided administrative support to finance team, enhancing overall productivity levels.
Education
A-Levels - Business
Eccles College
Salford 01.2023 -
GCSEs - Maths English Language English Literature History
Ellesmere Park High School
Salford 09.2018 - 05.2023
Skills
- Data entry efficiency
- Delivery tracking assistance
- Microsoft office suite proficiency
- Complaint management
- Customer Service
- Dispute management
- Polite and friendly
- Email handling
- Microsoft Office proficiency
- Complaint handling
Affiliations
- Boxing
- Gym
- Fashion
- Listening to Music
- Football
Timeline
Customer service assistant
Pace Logistics Services Ltd
05.2025 - Current
Traffic Office Administrator
Pace Logistics Services Ltd
06.2023 - 05.2024
A-Levels - Business
Eccles College
01.2023 -
Finance administrator
Pace Logistics Services Ltd
07.2022 - 05.2023
GCSEs - Maths English Language English Literature History
Ellesmere Park High School
09.2018 - 05.2023
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