Zach Thurston
Saford
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.
Overview
3
3
years of professional experience
Work history
Customer service assistant
Pace Logistics Services Ltd
Salford
2025.05 - Current
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
- Improved customer relations by managing customer complaints effectively.
Traffic Office Administrator
Pace Logistics Services Ltd
Salford
2023.06 - 2024.05
- Completed data entry tasks accurately, ensuring error-free records were maintained.
- Maintained clean and organised workspace through regular upkeep activities.
Finance administrator
Pace Logistics Services Ltd
Salford
2022.07 - 2023.05
- Provided administrative support to finance team, enhancing overall productivity levels.
Education
A-Levels - Business
Eccles College
Salford 2023.01 -
GCSEs - Maths English Language English Literature History
Ellesmere Park High School
Salford 2018.09 - 2023.05
Skills
- Data entry efficiency
- Delivery tracking assistance
- Microsoft office suite proficiency
- Complaint management
- Customer Service
- Dispute management
- Polite and friendly
- Email handling
- Microsoft Office proficiency
- Complaint handling
Affiliations
- Boxing
- Gym
- Fashion
- Listening to Music
- Football
Timeline
Customer service assistant
Pace Logistics Services Ltd
2025.05 - Current
Traffic Office Administrator
Pace Logistics Services Ltd
2023.06 - 2024.05
A-Levels - Business
Eccles College
2023.01 -
Finance administrator
Pace Logistics Services Ltd
2022.07 - 2023.05
GCSEs - Maths English Language English Literature History
Ellesmere Park High School
2018.09 - 2023.05