Zabar Bancuta
Reception/Administration/HR
London
Summary
Dedicated Administrator with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Reception Team Leader
La Reserve
04.2020 - 04.2024
- Boosted team productivity with thorough training sessions, focusing on office procedures and interpersonal skills.
- Streamlined communication within the team by implementing effective delegation techniques and promoting open discussions.
- Developed training materials for new hires that streamlined the onboarding process while reinforcing key responsibilities of their role as Reception Team Leader.
- Supported company-wide initiatives by participating in meetings and contributing valuable insights from a receptionist perspective to help shape future strategies.
Receptionist
La Reserve
08.2018 - 04.2020
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Arts - Criminology And Psychology
Arden University
United Kingdom 04.2001 -
Bachelor of Science - Biology
Alexandru Ioan Cuza Univesity
Iasi 04.2001 -
Skills
Decision-making capabilities
Team motivation
Multitasking proficiency
Meeting Coordination
Customer service focus
Scheduling
Office Management
File Management
Administrative Support
Performance Improvement
Database Administration
Security awareness
Business operations understanding
Information Protection
Mail handling
Security understanding
Organization skills
Document Management
Verbal and written communication
Strategic Planning
Service-oriented mindset
Calendar Management
Timeline
Reception Team Leader
La Reserve
04.2020 - 04.2024
Receptionist
La Reserve
08.2018 - 04.2020
Bachelor of Arts - Criminology And Psychology
Arden University
04.2001 -
Bachelor of Science - Biology
Alexandru Ioan Cuza Univesity
04.2001 -