YVONNE WHITE
Baldock,Hertfordshire
Summary
Experienced in Active Ageing and falls prevention, with a focus on team leadership and service improvement. Proven ability in safeguarding, risk management, and operational scheduling. Committed to enhancing client satisfaction through person-centred communication and community collaboration.
Overview
37
37
years of professional experience
Work history
Active Ageing Team Leader
HILS
Letchworth, Hertfordshire
2024.03 - Current
- Promoted to oversee delivery and development of Active Ageing service.
- Coordinated instructors to ensure safe, effective, person-centred support for clients.
- Led a team of Active Ageing instructors, providing guidance and problem-solving assistance.
- Served as primary contact between instructors, management, and partner teams.
- Facilitated recruitment, onboarding, and training of new instructors.
- Organised and delivered falls prevention workshop within Hils community hub.
- Delivered presentations to NHS and health professionals to promote Active Ageing services.
- Attended external NHS and partner meetings to represent Active Ageing service.
- Lead and facilitate weekly Active Ageing team meetings, creating a themed learning focus each week to keep sessions engaging, current and relevant
- Approve and sign off weekly staff mileage claims in line with organisational processes
- Monitor referral levels and proactively promote the service in priority areas where demand is low
Active Ageing Specialist
HILS
Letchworth, Hertfordshire
2018.04 - 2024.03
- Delivered personalised Chair-Based and Otago exercise programmes to elderly and vulnerable adults at home.
Enhanced strength, balance, confidence, and independence of clients through tailored sessions.
Established trusted relationships with clients to promote ongoing engagement.
Meals on Wheels Driver
HILS
Letchworth , Hertfordshire
2014.03 - 2018.03
- Delivered daily nutritious meals to vulnerable, disabled and elderly clients across North Hertfordshire. Provided welfare monitoring, social contact and early identification of concerns, supporting safeguarding and independence.
Community Advocate
HILS
Letchworth , Hertfordshire
2015.01 - 2017.01
- Supported vulnerable and older adults with advocacy relating to housing, finances and Care Act support. Managed complex cases and worked collaboratively to achieve positive, person-centred outcomes.
Jewellery Designer
Self Employed
Hitchin , Hertfordshire
2004.01 - 2014.03
- Designed and sold handmade jewellery while caring for my children. Managed all aspects of a small creative business including design, sales, organisation and customer engagement.
Sole Charge Nanny
Mrs B Wilson
Welwyn Garden City , Hertfordshire
1990.01 - 2000.01
- Managed comprehensive safety, wellbeing, nutrition, and development of children in sole-charge role.
Care Assistant
Jackie Smith
East Dereham , Norfolk
1988.09 - 1990.01
- Delivered compassionate, person-centred care to elderly residents, ensuring dignity, comfort, and independence.
Education
Chair-Based Exercise Qualification - Exercise
Later life
London 2018.06 - 2018.06
Otago Exercise Programme Qualification - Exercise
Later Life
London 2019.11 - 2019.11
7 GCSEs - Maths and English
Springwood High School
Kings Lynn, Norfolk 1988.06 - 1988.06
Skills
- Active Ageing and falls prevention
- Team leadership and support
- Service development and improvement
- Safeguarding and risk management
- Operational coordination and scheduling
- Community partnership and collaboration
- Person-centred communication
Affiliations
- Cycling, gardening, dancing
Accomplishments
Promoted to Team leader after 10 years as an exercise instructor for the Active Ageing service
Timeline
Active Ageing Team Leader
HILS
2024.03 - Current
Otago Exercise Programme Qualification - Exercise
Later Life
2019.11 - 2019.11
Chair-Based Exercise Qualification - Exercise
Later life
2018.06 - 2018.06
Active Ageing Specialist
HILS
2018.04 - 2024.03
Community Advocate
HILS
2015.01 - 2017.01
Meals on Wheels Driver
HILS
2014.03 - 2018.03
Jewellery Designer
Self Employed
2004.01 - 2014.03
Sole Charge Nanny
Mrs B Wilson
1990.01 - 2000.01
Care Assistant
Jackie Smith
1988.09 - 1990.01
7 GCSEs - Maths and English
Springwood High School
1988.06 - 1988.06