YVONNE WHITE
Baldock,Hertfordshire
Summary
Experienced in Active Ageing and falls prevention, with a focus on team leadership and service improvement. Proven ability in safeguarding, risk management, and operational scheduling. Committed to enhancing client satisfaction through person-centred communication and community collaboration.
Overview
37
37
years of professional experience
Work history
Active Ageing Team Leader
HILS
Letchworth, Hertfordshire
03.2024 - Current
- Promoted to oversee delivery and development of Active Ageing service.
- Coordinated instructors to ensure safe, effective, person-centred support for clients.
- Led a team of Active Ageing instructors, providing guidance and problem-solving assistance.
- Served as primary contact between instructors, management, and partner teams.
- Facilitated recruitment, onboarding, and training of new instructors.
- Organised and delivered falls prevention workshop within Hils community hub.
- Delivered presentations to NHS and health professionals to promote Active Ageing services.
- Attended external NHS and partner meetings to represent Active Ageing service.
- Lead and facilitate weekly Active Ageing team meetings, creating a themed learning focus each week to keep sessions engaging, current and relevant
- Approve and sign off weekly staff mileage claims in line with organisational processes
- Monitor referral levels and proactively promote the service in priority areas where demand is low
Active Ageing Specialist
HILS
Letchworth, Hertfordshire
04.2018 - 03.2024
- Delivered personalised Chair-Based and Otago exercise programmes to elderly and vulnerable adults at home.
Enhanced strength, balance, confidence, and independence of clients through tailored sessions.
Established trusted relationships with clients to promote ongoing engagement.
Meals on Wheels Driver
HILS
Letchworth , Hertfordshire
03.2014 - 03.2018
- Delivered daily nutritious meals to vulnerable, disabled and elderly clients across North Hertfordshire. Provided welfare monitoring, social contact and early identification of concerns, supporting safeguarding and independence.
Community Advocate
HILS
Letchworth , Hertfordshire
01.2015 - 01.2017
- Supported vulnerable and older adults with advocacy relating to housing, finances and Care Act support. Managed complex cases and worked collaboratively to achieve positive, person-centred outcomes.
Jewellery Designer
Self Employed
Hitchin , Hertfordshire
01.2004 - 03.2014
- Designed and sold handmade jewellery while caring for my children. Managed all aspects of a small creative business including design, sales, organisation and customer engagement.
Sole Charge Nanny
Mrs B Wilson
Welwyn Garden City , Hertfordshire
01.1990 - 01.2000
- Managed comprehensive safety, wellbeing, nutrition, and development of children in sole-charge role.
Care Assistant
Jackie Smith
East Dereham , Norfolk
09.1988 - 01.1990
- Delivered compassionate, person-centred care to elderly residents, ensuring dignity, comfort, and independence.
Education
Chair-Based Exercise Qualification - Exercise
Later life
London 06.2018 - 06.2018
Otago Exercise Programme Qualification - Exercise
Later Life
London 11.2019 - 11.2019
7 GCSEs - Maths and English
Springwood High School
Kings Lynn, Norfolk 06.1988 - 06.1988
Skills
- Active Ageing and falls prevention
- Team leadership and support
- Service development and improvement
- Safeguarding and risk management
- Operational coordination and scheduling
- Community partnership and collaboration
- Person-centred communication
Affiliations
- Cycling, gardening, dancing
Accomplishments
Promoted to Team leader after 10 years as an exercise instructor for the Active Ageing service
Timeline
Active Ageing Team Leader
HILS
03.2024 - Current
Otago Exercise Programme Qualification - Exercise
Later Life
11.2019 - 11.2019
Chair-Based Exercise Qualification - Exercise
Later life
06.2018 - 06.2018
Active Ageing Specialist
HILS
04.2018 - 03.2024
Community Advocate
HILS
01.2015 - 01.2017
Meals on Wheels Driver
HILS
03.2014 - 03.2018
Jewellery Designer
Self Employed
01.2004 - 03.2014
Sole Charge Nanny
Mrs B Wilson
01.1990 - 01.2000
Care Assistant
Jackie Smith
09.1988 - 01.1990
7 GCSEs - Maths and English
Springwood High School
06.1988 - 06.1988