Ikechukwu Chibuzor Njoku
Hereford,Herefordshire
Summary
Conscientious Healthcare Assistant providing compassionate care and support to patients. Improves patient quality of life while promoting optimum wellbeing and comfort. focused on caring with compassion and good clinical judgement, prioritizing patients needs as well as supporting patients relations. Good team player and able to work flexible shift patterns to meet staffing needs.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Team leader / Assistant safety officer
Irshad Enviromental management
Dubai, United Arab Emirates
2021.01 - 2023.12
- Followed opening, closing and shift changeover procedures for seamless operations.
- Fostered positive employee relationships through communication, training and coaching
- Led shifts and motivated team to drive sales
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards
- provided training on safe chemical handling and coordinated mock emergency drills
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
- Resolved employee relations issues and navigated disciplinary proceedings
- Prioritized and assigned tasks for strategic and optimized distribution of workloads.
Covid-19 support worker
TJC Recruitment
Dubai, United Arab Emirates
2020.04 - 2020.10
- cared for patients isolated due to covid-19, adequately implementing infection prevention and control protocols
- Worked closely with nurses to maintain optimum levels of communication
- Helped patients with day-to-day activities like washing and dressing while consistently encouraging independence and self-belief
- Assisted during meal times, repositioned patients to prevent aspiration while eating
- carried out measures to prevent falls while encouraging patients to mobilize
- observed patients vital signs, documented them in a timely manner and reported readings to the nurse
- Listened to patients requests and needs and met them in a timely manner as well as escalating patients concerns to the nurse
- Participated in personal development initiatives to enhance service delivery and patient care
- Encouraged patients, provided emotional support to patients who could not see their families due to been isolated
- Maintained up-to-date patient records to enable care continuity between support providers.
Education
Bachelor of Science - Civil Engineering
University of Port Harcourt
Nigeria 2007.01 - 2014.01
Nebosh IGC - Occupational health and safety
Aspire Middle East Training Center, Abu Dhabi
United Arab Emirates 2021.01 - 2021.02
Skills
- Good communication skills
- safeguarding children and Adults
- End of life care
- Mental health support
- Falls prevention
- Vital signs monitoring
- HSE regulatory compliance
- Team player
- Flexible shift pattern and overtime
Languages
English
Fluent
Timeline
Team leader / Assistant safety officer
Irshad Enviromental management
2021.01 - 2023.12
Nebosh IGC - Occupational health and safety
Aspire Middle East Training Center, Abu Dhabi
2021.01 - 2021.02
Covid-19 support worker
TJC Recruitment
2020.04 - 2020.10
Bachelor of Science - Civil Engineering
University of Port Harcourt
2007.01 - 2014.01