Yvonne Mulungi
Glasgow
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Boots Beauty Specialist
Boots
06.2024 - Current
- Elevated sales performance by leveraging in-depth understanding of beauty products
- Demonstrated makeup application techniques to achieve desired looks.
- Maintained clean and organized workstations to ensure a hygienic environment.
- Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
- Worked closely with store management to identify areas of improvement, implementing changes that contributed to a more streamlined and enjoyable shopping experience for customers.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Dental nurse
cheam dental
10.2023 - 12.2023
- Worked as Dental nurse for three months assisting dentists during clinical procedures and treatments such as fillings, examinations, RCT's and crown fittings as well as X-rays.
- Main duty preparing surgery ensuring that its well equipped and stocked for each treatment caring for over 30 patients daily but most importantly providing compassionate care and ensuring every patient feels comfortable and happy with their results. Recorded patients treatments as well as updating patients medical history while keeping patients information confidential.
- Made it one of top priorities to keep surgery sterile and clean by practising impeccable hygiene standard by accurately and efficiently sterilising dental instruments and non-invasive devices for continued hygiene compliance.
Retail sales assistant
Sports Direct
10.2022 - 06.2023
- Previously worked at sports direct was always ready to help customers and inform customers on wide selections of items as well as services.
- Maintained knowledge of products and features to provide recommendations to customers.
- Organised displays to promote inventory and encourage customer purchases.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Worked cash register processing cash and card payments
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Updated product labelling and pricing to reflect discounts and offers.
- Promoted products to increase revenue.
Education
Higher National Diploma - Applied Sciences
Richmond Upon Thames College
Twickenham, RIC10.2023
Douglas Academy
Glasgow 2020
Skills
- Product knowledge
- Team player
- Result orientated
- Reliable
- Very friendly and outgoing
- Creative
- Multilingual
Affiliations
- cooking
- dancing
- badminton
Certification
get into the NHS certifcate
Languages
English
Native
Swahili
Advanced
References
References available upon request.
Personal Information
Education
pass
Name & contact
Timeline
Boots Beauty Specialist
Boots
06.2024 - Current
Dental nurse
cheam dental
10.2023 - 12.2023
Retail sales assistant
Sports Direct
10.2022 - 06.2023
Higher National Diploma - Applied Sciences
Richmond Upon Thames College
get into the NHS certifcate
Douglas Academy
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