Yuvaraj Mohan
Manchester,United Kingdom
Summary
- OSS/NMS Architect with experience in Telecom (OSS/BSS) and Banking domains.
- Expertise in IBM Netcool, SolarWinds, TimePictra, SCADA, and Infinera monitoring solutions.
- Design, architecture, implementation, and support of enterprise monitoring and OSS platforms.
- Led platform upgrades and migrations for Netcool, SolarWinds, TimePictra, and related monitoring systems.
- Strong experience in fault management, performance monitoring, event management, and service assurance.
- Integrated NMS, EMS, OSS, Inventory, ITSM, and third-party systems using APIs and automation.
- Skilled in solution design, requirements gathering, and technical documentation.
- Experience in project delivery, effort estimation, resource planning, and stakeholder management.
- Good understanding of ITIL processes, including Incident, Problem, Change, and Release Management.
- Hands-on experience with ServiceNow, SCCD (Maximo), Remedy, and Bridge Clarify.
- Strong automation and scripting skills using Python, Perl, Shell, Java, and REST APIs.
- Experienced in Linux/Unix administration, troubleshooting, and operational support.
- Quick learner with the ability to adapt to new technologies and business needs.
Technical Skills:
Monitoring & OSS: IBM Netcool, SolarWinds, TimePictra, Icinga, Grafana
Network Technologies: SCADA, Infinera, Telecom
Networks OSS Inventory: Amdocs Cramer
Cloud & DevOps: Azure, Ansible, GitLab CI/CD Programming & Automation: Perl, Shell, Python, REST APIs
Databases: Oracle, DB2,MS SQL
ITSM Tools: ServiceNow, SCCD (Maximo),BMC Remedy, Bridge Clarify
Reporting & Automation: Cognos, Resolve Automation
Operating Systems: Linux, Windows
Key Strengths :
- OSS/NMS Architecture & Solution Design Monitoring Platform Upgrades & Migrations
- System Integration & Automation
- Event & Fault Management
- Service Delivery & Technical
- Leadership Vendor & Stakeholder Management
- Technical Documentation & Governance
- Project Planning & Delivery
Overview
1
1
Certification
5
5
years of post-secondary education
19
19
years of professional experience
Work history
Solutions Architect
Cognizant
Manchester, United Kingdom
2018.01 - 2026.07
- Client: NetworkRail
- Led design, delivery, support, and upgrades of OSS/NMS platforms including IBM Netcool, SolarWinds, TimePictra, and Cramer.
- Designed and integrated monitoring solutions with SCADA, Infinera, Cisco Prime, ServiceNow, Maximo, Remedy, and other OSS/BSS systems.
- Managed end-to-end solution lifecycle, including requirements gathering, HLD/LLD creation, implementation, testing, and production releases.
- Delivered automation, event correlation, dashboards, and monitoring enhancements to improve operational efficiency and service visibility.
- Administered and enhanced SolarWinds, Grafana, Icinga, and enterprise monitoring platforms for network, server, application, and database monitoring.
- Led platform upgrades, infrastructure changes, capacity planning, and vendor coordination to maintain supported and resilient services.
- Worked closely with operations and support teams on troubleshooting, problem resolution, knowledge management, and continuous improvement initiatives.
- Implemented automation and CI/CD practices using scripting, REST APIs, and DevOps tools to streamline delivery and operations.
Technical Lead
NSC Global
Bengaluru, India
2017.09 - 2018.01
- Client: AT&T Mobility
- Developed and supported OSS monitoring solutions using IBM Netcool.
- Integrated network management systems using SNMP, CORBA, and Socket interfaces.
- Automated operational processes using Perl, Shell scripts, and Netcool Impact policies.
- Created custom dashboards, maps, and monitoring views for real-time alarm visibility.
Associate Technical Specialist
Tech Mahindra
Bangalore Urban
2015.03 - 2017.08
- Client: Vodafone UK, United Kingdom
- Designed, developed, and supported OSS/NMS solutions using IBM Netcool Suite.
- Delivered system integrations, automation, event enrichment, and monitoring dashboards for operational teams.
- Produced requirements, HLDs, LLDs, test cases, deployment guides, and user documentation.
- Installed, configured, upgraded, and maintained Netcool platforms, including probes, gateways, and WebGUI.
- Led customer deliveries, production releases, troubleshooting, and software upgrade projects.
- Managed a team, performed effort and cost estimation, and supported project planning and delivery.
Senior Analyst
Atos
Bangalore
2013.08 - 2015.02
- Client: Vodafone India & Bharti Airtel (India & South Africa)
- Integrated multiple NMS/EMS systems into IBM Netcool for centralized monitoring and event management.
- Developed automation, custom integrations, and monitoring enhancements using Perl, Shell Scripts, and Netcool Impact.
- Configured and supported Netcool ObjectServers, Gateways, Probes, and Process Agent components.
- Delivered solutions through testing, production deployments, and operational support.
- Led a team of 6 engineers and supported project delivery activities.
Senior Analyst - Software Development
Dell
Bangalore Urban
2012.02 - 2013.08
- Client: UBS Swiss Bank, United Kingdom
- Supported and enhanced IBM Netcool monitoring solutions and integrations.
- Performed L3 support, user administration, and operational maintenance activities.
- Delivered platform upgrades, migrations, and infrastructure changes across Netcool environments.
- Developed custom dashboards, monitoring views, and automation solutions.
- Provided 24x7 production support, including on-call and out-of-hours activities.
Technical Lead
HCL Technologies
Greater Chennai Area
2007.08 - 2012.02
- Client: British Telecom (BT)
- Provided application support, incident management, and production issue resolution.
- Managed releases, change requests, testing, and deployments for business-critical applications.
- Automated operational tasks using Unix Shell scripting to improve efficiency.
- Delivered service reports, capacity planning, and SLA compliance for customers.
- Led support teams, handled customer escalations, and provided 24x7 on-call support.
- Mentored team members and supported quality, ITIL, and continuous improvement initiatives.
Education
Enter your degree - Masters in Computer Integrated Manufacturing
PSG College of Technology
Coimbatore, India 2005.01 -
Enter your degree - Bacherlor in Mechanical Engineering
Vinayaka Mission's Research Foundation - University
Salem, India 2000.01 - 2003.01
Enter your degree - Diploma in Mechanical Engineering
Rajaji Institute Of Technology
Salem,India. 1998.01 - 2000.01
Skills
- Technical architecture design
- Change management capability
- Continuous improvement mindset
- OSS / NMS platform enhancements & upgrade
- Knowledge of programming languages
- Artificial intelligence familiarity
- Client communication
- Process Improvement
Certification
- SolarWinds Orion-Network Performance Monitor (NPM)
- Cisco AI Technical Practitioner
- Databricks-Generative AI Fundamentals
- ITIL 4 Foundation Certificate in IT Service Management
- Resolve Automation Developer and Administrator
- Mastering Ansible (Udemy)
- Azure Administration Essential Training
- Oracle Database PL/SQL Developer Certified Professional
- Oracle Certified Associate, Java SE 7 Programmer
- Pro Engineer Modelling
Languages
Tamil
English
Kannada
References
References available upon request.
Timeline
Solutions Architect
Cognizant
2018.01 - 2026.07
Technical Lead
NSC Global
2017.09 - 2018.01
Associate Technical Specialist
Tech Mahindra
2015.03 - 2017.08
Senior Analyst
Atos
2013.08 - 2015.02
Senior Analyst - Software Development
Dell
2012.02 - 2013.08
Technical Lead
HCL Technologies
2007.08 - 2012.02
Enter your degree - Masters in Computer Integrated Manufacturing
PSG College of Technology
2005.01 -
Enter your degree - Bacherlor in Mechanical Engineering
Vinayaka Mission's Research Foundation - University
2000.01 - 2003.01
Enter your degree - Diploma in Mechanical Engineering
Rajaji Institute Of Technology
1998.01 - 2000.01