Velmurugan Manickavelu

Responsible for end-to-end architecture and delivery of scalable, low-latency, and highly available game backend platforms. Partner with product leadership and engineering to drive innovation, resilience, and business growth across the Phoenix platform.

• Design and implement the centralised “Game as a Service” product, reducing speed-to-market for new games.
• Apply Strategic and Tactical DDD to drive the migration from monolith to microservices, improving agility and scalability.
• Architect and evolve an event-driven platform for game events, strengthening resilience and decoupling services.
• Co-lead product roadmap decisions as part of the product steering committee, aligning delivery with business priorities.
• Member of the Technical Architecture Board, providing oversight on solution designs, scalability, security, and cloud-native adoption.
• Act as AI Champion, architecting and delivering GenAI solutions including RAG pipelines and agentic AI frameworks, while evaluating and piloting emerging AI technologies across the organisation.
• Built a revenue-generating Loyalty platform using real-time GKE APIs, increasing DAU by 30%.

Served as Techno-Functional Architect for a transformational CRM program. Accountable for technical patterns, secure integrations, and end-to-end delivery while enabling development teams and ensuring compliance with security standards.

• Led data modelling and applied Domain-Driven Design for CRM implementation.
• Co-architected API-first integration patterns for 100+ real-time and event-driven interfaces using AWS Serverless microservices.
• Defined and implemented security frameworks (OAuth, JWT, firewalls) with the Chief Security Officer.
• Enhanced CI/CD pipelines in GitLab using “shift-left” testing approaches.
• Established toolchains for the entire SDLC, improving developer productivity.
• Built reusable frameworks and AWS Lambda Layers to accelerate delivery.
• Mentored and unblocked developers with hands-on technical guidance.
• Managed quality through code reviews, technical debt reduction, and performance testing practices.

Led the design and delivery of a new customer portal, ensuring scalability, performance, and cost efficiency. Partnered with stakeholders to mitigate risks, maintain quality, and deliver business value.

• Designed and delivered the Customer Portal, reducing contact centre calls by 20%.
• Built an automated proactive complaint/case solution, reducing headcount needs by 10%.
• Eliminated 100% of SLA breaches for high-value customers by designing parallel case processing.
• Planned and tracked project milestones, ensuring on-time delivery.
• Collaborated with stakeholders to manage risks and go-live success.
• Enforced documentation standards, code reviews, and unit testing.
• Maintained team motivation and cohesion through recognition and support.

• Involved in Low-level design by working closely with a design lead to move from Monolithic to
• SOA architecture for flight selling flowThis project increased the number of visits by 40% and increased revenue for the airline
• Interfaced with front-end[single page application] and back-end development teams to develop unified products, smoothing out coding conflicts before problems arose
• Involved in build and unit testing.Developed code with industrial standards and company expectations
• Developed reusable codes to reduce development time
• Did pair programming with juniors to make them understand and keep them motivated.

Developed and implemented enterprise applications in the automotive domain, ensuring performance, quality, and adherence to technical standards.

• Delivered software for General Motors’ Performance & Quality Management System (PQMS).
• Debugged and reviewed code to enhance performance and reliability.
• Recognised with Star Performer Award for exceptional contributions.
• Received 5/5 rating in first-year appraisal, among the top in the team.