Yuliia Khmariuk
London
Summary
Dynamic professional with expertise in premium customer service, strategic sales, and cross-cultural client management. Skilled in digital marketing, social media strategy, and business planning, complemented by proficiency in supplier negotiation and procurement. Adept at visual merchandising and aesthetic presentation, with a strong focus on KPI monitoring, target achievement, and financial planning. Demonstrates adaptability and team leadership while excelling in education design to drive impactful results. Committed to leveraging diverse skills to achieve organisational goals and foster sustainable growth.
Overview
6
6
years of professional experience
2028
2028
years of post-secondary education
Work history
Client Relationship & Sales Manager
Bri Brokers Inc
New York
01.2022 - 01.2023
- Delivered premium client care in a high-pressure, multicultural environment (95%+ satisfaction rating).
- Supported the sales team in securing key accounts, contributing to a 15% annual revenue growth.
- Led promotional strategies and customer engagement campaigns with a creative, data-driven approach.
- Oversaw budget planning and department efficiency, reducing operational costs by 10%.
- Trained new team members in service standards and communication tone for high-end clients.
Sales Manager & Co-founder
Firmach Trading Group
, Ukraine ( international )
01.2021 - 01.2022
- Co-founded and scaled an innovative online business education platform.
- Designed and launched a digital course, achieving over 200 enrolments.
- Managed procurement via WeChat, optimising supplier relations.
- Developed content strategies that grew organic reach by 40%.
- Led cross-functional collaboration with marketers and designers.
Sales Manager
Online Retail Business
01.2019 - 12.2019
- Boosted monthly sales by 20% through active client management.
- Created social media content to enhance customer engagement and loyalty.
Assistant Manager
Anzhun International Travel Agency
01.2017 - 12.2017
- Managed digital presence and boosted traffic by 30%.
- Coordinated supplier relationships and client documentation.
- Conducted market research for destination offerings and pricing.
Education
School of Business
Zhongnan University of Economics and Law
BA - Management
Financial University under the Government of the Russian Federation
01.2017 - 01.2021
BA - Enterprise Economics
International Humanitarian University
01.2017 - 01.2020
Skills
- Premium Customer Service
- Styling
- Strategic Sales
- Cross-cultural Client Management
- Digital Marketing
- Social Media Strategy
- Procurement
- Supplier Negotiation
- Business Planning
- Education Design
- Visual Merchandising
- Aesthetic Presentation
- Team Leadership
- Adaptability
- KPI monitoring and analysis
- Target achievement
- Financial planning
Languages
English
Russian
Ukrainian
Custom
Instagram, https://www.instagram.com/where_is_yuliia
Timeline
Client Relationship & Sales Manager
Bri Brokers Inc
01.2022 - 01.2023
Sales Manager & Co-founder
Firmach Trading Group
01.2021 - 01.2022
Sales Manager
Online Retail Business
01.2019 - 12.2019
Assistant Manager
Anzhun International Travel Agency
01.2017 - 12.2017
BA - Management
Financial University under the Government of the Russian Federation
01.2017 - 01.2021
BA - Enterprise Economics
International Humanitarian University
01.2017 - 01.2020
School of Business
Zhongnan University of Economics and Law
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