Recent graduate with a BSc (Hons) in Computing Systems with Professional Practice from Ulster University, bringing hands-on experience in IT support, hardware troubleshooting, and technical setup. Skilled in web technologies (HTML, CSS, JavaScript, React) and IoT development using Arduino and sensors. Strong communicator with a customer-focused mindset, able to respond effectively to technical issues and collaborate with cross-functional teams. Eager to apply technical knowledge in a real-world support role and continue developing in the IT and software support field.