Yubeen Gwon
Skyline Apartments,11 Makers Yard
Summary
Friendly and motivated individual with strong communication and teamwork skills, able to handle fast-paced environments and provide excellent customer service. Proficient in multitasking and maintaining positive attitude under pressure. Committed to enhancing guest experiences and contributing to smooth-running operation.
Overview
3
3
years of professional experience
Work History
Waitress assistant
Kanada-Ya
London, UK
10.2024 - 02.2025
- Supported inventory management by maintaining accurate stock records of supplies.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Provided customer service support, improving client satisfaction levels.
Home tutor
Freelance
Seoul, South Korea
06.2024 - 09.2024
- Improved students' academic performance and parents' satisfaction with results through focused one-on-one sessions.
- Consistently assessed progress through regular tests, ensuring steady improvement over time.
- Managed complex schedule of appointments to service high-volume client base.
Academic tutor
EduFlex Korea
Seoul, South Korea
01.2022 - 08.2022
- Liaised with manager to discuss weekly progress and areas of academic improvement.
- Planned lessons to target subject weaknesses and build skills within strengths.
- Updated records and progress reporting to enhance accountability.
Waitress / Bar Staff
Mexican restaurant in South Korea
Seoul, South Korea
11.2021 - 05.2022
- Facilitated effective communication between kitchen staffs and management team to relay updates and process changes.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Multi-tasked to keep customer service levels at optimal capacity at peak times.
Education
Bachelor of Science - Philosophy, Politics, And Economics
King's College London
London 09/2023 -
Foundation Degree in Arts - Global Politics & Social Science
King's College London
London 09/2022 - 06/2023
High School Diploma - English And Japanese Language
Gyeong-Nam Foreign Language High School
South Korea 03/2019 - 02/2022
Skills
Leadership Positions
- Designed and performed presentation quantitative research regarding social science as team leader in KCL foundation course - Jan 2023
- Spearheaded in designing and producing academic magazine, 'The Pangaea', exploring international affairs and importance of international organisations - Apr 2021- Jul 2021
- Spearheaded in planning and conducting Skype international exchange activities with Japanese students once a week as club leader - Jun 2020 - Jun 2021
On-campus Activities
- Analysed economic statistical data from political economic survey results with Stata Program - Mar 2024
- Conducted research on international economic affairs, such as newspaper clippings, translations of foreign media and investigated Russia's import substitution policy being interested in international trade - Dec 2020
- Designed and applied storytelling SNS marketing strategies as a marketing team member in the study planner sales activity for students at the school festival - Nov 2020
sections.external_links.name
Languages
English
Advanced
Korean
Proficient (C2)
Japanese
Upper intermediate
Timeline
Waitress assistant
Kanada-Ya
10.2024 - 02.2025
Home tutor
Freelance
06.2024 - 09.2024
Academic tutor
EduFlex Korea
01.2022 - 08.2022
Waitress / Bar Staff
Mexican restaurant in South Korea
11.2021 - 05.2022
Bachelor of Science - Philosophy, Politics, And Economics
King's College London
09/2023 -
Foundation Degree in Arts - Global Politics & Social Science
King's College London
09/2022 - 06/2023
High School Diploma - English And Japanese Language
Gyeong-Nam Foreign Language High School
03/2019 - 02/2022
Similar Profiles
Alicja MirucAlicja Miruc
Waitress supervisor at Kanada-yaWaitress supervisor at Kanada-ya
JunHao TayJunHao Tay
Kitchen Crew Member at Kanada-yaKitchen Crew Member at Kanada-ya
Dung LaDung La
Customer Service Manager at Ya Ya Creations, IncCustomer Service Manager at Ya Ya Creations, Inc