Youssef Abdullah
London
Summary
Dual background in technical hardware and customer-centric retail. PC Build & Technical Specialist with a proven track record of engineering 50+ high-performance systems. Social Media Manager experienced in growing and engaging online communities, enhancing follower retention and boosting overall engagement. Dependable Sales Assistant delivering exceptional service through effective communication and a proactive approach to task completion. . Responsible Cashier skilled in managing front-of-store operations in fast-paced environments, demonstrating strong organisational abilities and a customer-focused attitude.
Overview
3
3
years of professional experience
Work History
PC Build & Technical Specialist
Youssef PC's
12.2024 - Current
- Successfully engineered and assembled over 50 custom PC systems, ensuring 100% hardware compatibility and aesthetic standards.
- Conducted rigorous system validation using industry-standard benchmarking and stress-testing software to ensure long-term stability and peak thermal performance.
- Acted as a primary point of contact for clients, diagnosing and resolving complex hardware failures and software conflicts.
- Expertly sourced both new and refurbished components to maximise price-to-performance ratios.
Sales advisor
Rituals - Brent Cross
London
09.2024 - 04.2026
- Greeted customers, by offering them complementary tea, which led to a 30% increase in sales.
- Always upsold, and cross sold customers, which led to an extra 50% of the total value of the transaction.
- Always there for customer's needs, increasing probability of purchase.
- Processed an average of 30 cash and card payments, with 100% accuracy.
Seasonal sales assistant
Clarks
London
07.2024 - 09.2024
- Ensured product displays were well organised, clean, and visually appealing to the customers.
- Exceptional customer service, which led an increase of sales by 20% when recommending add ons.
- Greeted customers and offered assistance with selecting products, finding the right shoe fit all the way till the purchase, which resulted in a 90% purchase rate.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Cashier
Co Op
London
02.2023 - 05.2024
- Processed an average of 100 cash and card payments daily with 100% accuracy, ensuring customer confidentiality and trust in handling transactions.
- Managed end-of-day reconciliation processes with precision, resulting in a 100% accuracy rate and ensuring all financial transactions were accounted for properly.
Education
Bachelor of Science - Accounting and Finance
Univeristy of SOAS
London, ENG01-2027
A-Levels -
Hampstead School
London, ENG01-2023
GCSEs -
Whitefield School
London, ENG01-2021
Skills
- Multitasking
- Customer relations
- Team leader
- Service knowledge
- Product knowledge
- Hardware troubleshooting
- Cash handling
- System Assembly
- OS Configuration
- BIOS/UEFI
- Client Consultation
SEN Volunteering
I volunteer at Childs Hill primary school, at the SEN department.
- Provided individual support to students with, autism, ADHD, dyslexia, and learning disabilities.
- Adapted teaching methods to meet diverse learning needs.
- Collaborated with teachers and parents to monitor student progress.
Ventures - Social Media Manager
- Successfully created many pages on Instagram, to a combined following of over 1 million followers, which I now use to market for brands that would like more recognition.
Refrences
References available upon request.
Languages
English
Arabic
Affiliations
- Interested in technology, such as computers, latest technology releases, and etc.
- Love to keep up with current affairs, to see how it will affect us.
- Interested in the stock market, and how global economies run.
- Love to go out and enjoy nature.
- Travelling and Exploring different cultures.
- Huge football fan.
- Love gaming.
Timeline
PC Build & Technical Specialist
Youssef PC's
12.2024 - Current
Sales advisor
Rituals - Brent Cross
09.2024 - 04.2026
Seasonal sales assistant
Clarks
07.2024 - 09.2024
Cashier
Co Op
02.2023 - 05.2024
Bachelor of Science - Accounting and Finance
Univeristy of SOAS
A-Levels -
Hampstead School
GCSEs -
Whitefield School