Yomisola Folorunsho
Manchester
Summary
Dedicated professional with a strong background in retail operations, specialising in product displays and customer service excellence. Demonstrates commercial awareness and a proactive approach to shelf arrangement and product placement. Skilled in barcode scanning, effective delegation, and active listening, ensuring optimal product location and customer engagement. Committed to maintaining safety consciousness while delivering exceptional customer service.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Replenishment Assistant
Waitrose & Partners
London
11.2023 - 12.2024
- Retrieved forgotten products quickly for customers at checkout.
- Relocated misplaced stock to correct shelf.
- Updated shelf prices and labels in line with store procedures.
- Coordinated stock replenishment activities for optimal efficiency in workplace.
- Located desired items for customers to improve sales.
- Ensured compliance with health and safety regulations at all times during work hours.
- Carried out duties professionally under supervision of senior staff members.
- Faced-up shelves for customers to easily identify products.
- Replaced stock on empty and low-quantity shelves.
- Stacked items neatly to create presentable shop displays.
- Collaborated with team members, fostering good working relationships.
- Assisted customers on shop floor by locating items and confidently handling product queries.
Education
Higher National Diploma - Business Management
University of Lagos
Nigeria 04.2018 - 05.2022
Skills
- Product displays
- Commercial Awareness
- Shelf arrangement
- Safety consciousness
- Product location
- Customer engagement
- Shelf stacking
- Proactive approach
- Barcode scanning
- Effective delegation
- Product placement
- Customer service excellence
- Active listening
Languages
English
Fluent
Timeline
Replenishment Assistant
Waitrose & Partners
11.2023 - 12.2024
Higher National Diploma - Business Management
University of Lagos
04.2018 - 05.2022
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