Dynamic and results-oriented Project Delivery Leader with close to two decades of experience successfully managing and delivering complex, high-impact IT and infrastructure projects across public and private sectors. Proven expertise in leading cross-functional teams, executing agile and waterfall methodologies, and driving operational efficiency through strategic planning and continuous improvement. Known for delivering projects on time and within budget while aligning technical solutions with business goals. Adept at stakeholder engagement and risk mitigation, fostering high-performing teams and seeking to contribute leadership and innovation to forward-thinking organisations.
Overview
12
12
years of professional experience
Work History
Infrastructure Project Manager
Transport for London
10.2023 - 08.2025
Leading multiple concurrent infrastructure projects, including a mobile asset management platform.
Developed and executed comprehensive project plans outlining deliverables, timelines, and resource allocations.
Collaborated with cross-departmental teams (development, cybersecurity, commercial, business analysis) to ensure project alignment.
Led stakeholder meetings, communicated project status, and managed risks and dependencies.
Produced detailed progress reports for executive leadership and partners.
Project Manager
Vivace ACE
London
01.2022 - 09.2022
Led project operations, achieving a 15% acceleration in project delivery by implementing streamlined processes and promptly addressing bottlenecks.
Orchestrated Scrum-related ceremonies, resulting in a 20% increase in team productivity and adherence to sprint timelines.
Managed the procurement of pre-commercial services, leading to a cost savings of 10% through meticulous bid response evaluation and supplier selection.
Implemented a visual project tracking system using JIRA boards, resulting in a 20% reduction in meeting time and enabling real-time decision-making based on accurate data.
Fostered communication between the organization and suppliers, reducing response time to queries by 30% and enhancing overall project coordination.
Successfully handled cross-project and program dependencies, ensuring a cohesive operational and delivery approach, which contributed to a 25% reduction in delivery conflicts.
Delivered on all set objectives, securing client approvals and sign-offs for critical project milestones, resulting in a 100% client satisfaction rate.
(UK's Homeland Security Led Projects)
Project Delivery Manager / Scrum Lead
British Petroleum
London
08.2021 - 01.2022
I collaborated with Product Owners and stakeholders to define project vision, prioritize product backlogs, and set sprint goals, ensuring the alignment of development efforts with business objectives.
Provided oversight and support to a geographically dispersed team of 39 DevOps engineers, resulting in acceleration of innovation and engineering projects.
I facilitated all Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, driving continuous improvement across the project lifecycle.
I fostered a culture of collaboration, self-organization, and accountability. I removed impediments for the development team, ensuring smooth workflow and promoting efficient problem-solving mechanisms.
I monitored and reported on key project metrics (burn-down charts, velocity, cycle time), providing detailed progress reports to senior management and steering committees.
I optimized team velocity by implementing continuous feedback loops and improving sprint planning accuracy, resulting in an increase in overall project delivery efficiency by 20%.
Achieved SOX Compliance for critical projects, ensuring a 100% adherence to compliance standards and passing all internal and external audits.
Project Manager
National Crime Agency
London
02.2018 - 05.2021
Successfully led the global deployment of a cloud-based web/mobile application to covert and frontline personnel, resulting in a 30% increase in operational efficiency and enhanced data accessibility.
Provided essential support for strategy development and planning within a transformational program, contributing to a 25% improvement in program alignment with organizational goals.
Collaborated closely with cross-functional team members, ensuring tasks were completed according to specifications, which resulted in a 15% reduction in task-related errors.
Organized and conducted multiple workshops and training sessions for stakeholders, leading to a 40% higher end-user adoption rate and proficient utilization of the deployed applications.
Supported suppliers in achieving critical security requirements, leading to successful acquisition of accreditations such as Cyber Essential Plus, ISO 27001, and ISO 9001.
Translated complex technical information into easily understandable business terms through engaging communication plans, improving collaboration between technical and non-technical stakeholders.
Produced and communicated monthly project status reports, effectively highlighting issues, risks, and their mitigation plans, resulting in 20% faster resolution of potential roadblocks.
Provided active sponsorship, leadership, and direct involvement in specific initiatives, ensuring their alignment with TSA2 Exit Plan requirements and achieving a 95% success rate.
EUCS Application Project Manager
Ministry of Justice
London
04.2017 - 01.2018
Successfully led and managed a multi-skilled team to deliver stakeholder engagement, communications, deployment, application remediation, and packaging, resulting in a 25% reduction in application-related issues post-deployment.
Oversaw senior stakeholders, ensuring alignment with project goals and objectives, leading to a 15% increase in project sponsorship engagement and commitment.
Directed the migration and remediation of Business Applications, achieving a 100% application compatibility rate with the new environment and reducing end-user disruptions during the transition.
Managed relationships with both incumbent and incoming 3rd party suppliers, fostering collaboration that led to a 20% decrease in procurement delays and improved supplier performance.
Created comprehensive project documentation, including an End-to-End plan, dashboard reports, risk assessments, dependency tracking, issue management, and precise management reporting, enhancing project transparency and accountability.
Enabled a seamless transition to live services by coordinating security accreditation and rollout processes, resulting in a successful launch with zero security incidents reported.
Ensured readiness for service by implementing rigorous testing protocols, reducing post-launch defects by 30% and enhancing end-user satisfaction.
Orchestrated the transition to ongoing service management within the service integration framework, leading to a 40% reduction in service disruption incidents and improved long-term stability.
Project Manager
London Borough of Harrow
London
10.2016 - 03.2017
Delivered multi-stream IT and compliance projects (e.g., SAP CRM).
Improved document management efficiency by 30% and workflow speed by 15%.
Achieved 95% adherence to budgets and schedules through detailed planning and risk management.
Oversaw PSN Compliance, leading to successful accreditation and enhanced data security.
Facilitated workflow improvements, contributing to a 15% increase in overall process speed and accuracy.
Senior Project Manager
Body Worn Video & CCTV, MET Police
London
01.2014 - 10.2016
Oversaw £35M project, including the launch of the largest randomized control trial (RCT) and deployment of 22K body worn video devices to frontline police, enhancing accountability and safety.
Implemented Agile practices, accelerating project delivery by 20%, while leading scrum ceremonies and optimizing efficiency through Kanban boards.
Managed end-to-end project lifecycle, orchestrating design, build, testing, and seamless integration with suppliers, third parties, and partners.
Led and mentored cross-functional teams, including contractors and suppliers, resolving conflicts promptly to foster collaborative environments.
Produced actionable management information reports, enabling senior management to make informed decisions that drove project success.
Restructured processes to contain expenses within a defined budget, implementing controls that contributed to a 15% reduction in operational costs.
Led a cross-functional team of members, fostering collaboration and leveraging diverse skill sets to drive project success.
Infrastructure Project Manager at Robert Wood Johnson Barnabas Health/Baker TillyInfrastructure Project Manager at Robert Wood Johnson Barnabas Health/Baker Tilly