Yolena Georgiou
London
Summary
Dedicated professional known for trustworthiness and exceptional organisational skills. Demonstrates strong customer service abilities, effective communication, and collaboration. Committed to delivering high-quality results and fostering positive client relationships. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
8
8
years of professional experience
Work history
Dental nurse
RWPerio
London
2022.10 - Current
- Perform high quality dental nursing whilst assisting each dentist, hygienist or therapist In all procedures in a safe and effective manner in accordance with the 'Code of Ethics' of the British Association of Dental Nurses, the GDC's
'Scope of Practice' - Provided excellent care with focus on patient safety, comfort and dignity.
- Worked alongside head nurse to support daily ward operations
- Monitored stock levels of dental supplies ensuring a steady inventory.
- Welcomed patients, explaining dental procedures and answering questions to ease anxiety.
- Provided chairside assistance during gum surgery, ensuring smooth procedure flow - Prepared and sterilised surgical instruments in line with infection control
Dental nurse & Receptionist
My dental care
London
2018.05 - 2020.04
- Making appointments using dental software, taking payments and facilitating administrative functions e.g. maintenance of patient dental records
- Ensuing the dental equipment were thoroughly sterilised to provide hygienic conditions in accordance with the dental surgery's health and safety policy
- Coordinating with the front desk to greet, register and direct patients to the waiting area
- Managing and coordinating the dentist's diary on behalf of the clinic specialist and other dentists
- Transferred calls to correct contacts and maintained minimum hold times
- Promoted positive guest experience by providing high levels of customer
- service throughout interactions
Education
Level 2 Diploma In Beauty Therapy - Beauty
London Collage Of Beauty Therapy
London 2020/2020 - 2021/2021
Level 3 Diploma in Beauty Therapy - Beauty
London Collage Of Beauty Therapy
2021/2021 - 2022/2022
Skills
- Trustworthy
- Professional
- Organised
- Customer service
- Communication
- Collaboration
Timeline
Dental nurse
RWPerio
2022.10 - Current
Dental nurse & Receptionist
My dental care
2018.05 - 2020.04
Level 2 Diploma In Beauty Therapy - Beauty
London Collage Of Beauty Therapy
2020/2020 - 2021/2021
Level 3 Diploma in Beauty Therapy - Beauty
London Collage Of Beauty Therapy
2021/2021 - 2022/2022