Yograj Dafda
Wembley
Summary
An ambitious and results-oriented professional with an MSc in Project Management from BPP University, complemented by a strong background in both customer service and civil engineering. Currently employed at The Cooperative Group, I have honed key skills in leadership, time management, and problem-solving, with hands-on experience in project execution and team management. I am actively seeking a Project Manager role to leverage my expertise in project planning, stakeholder engagement, and cross-functional team collaboration.
Overview
4
4
years of professional experience
Work History
Customer Team Member
The Cooperative Group Limited
04.2023 - Current
- To work in customer handling team
- To assist team in providing customer support
- To cater to problems and solve customers' immediate query requests
- To attend, address resolve customer issues while ensuring complete customer satisfaction.
- Supported management with daily operational tasks such as opening/closing duties, cash handling, and scheduling adjustments.
Site Engineer
Lakshya Technoinfra Pvt. Ltd
10.2020 - 11.2022
- To inspect the project site and prepare reports
- To prepare billing orders as per project activities
- To ensure project execution as per prepared project plans
- To communicate and deal with the Client Engineer
- To look after and make changes in the whole project management activity as per changed requirements.
Education
MSc in Project Management -
BPP University
London01.2023
Bachelor’s Degree (B-Tech) in Civil Engineering -
Babaria Institute of Engineering And Technology (BIET)
India01.2020
HSC (12th) -
Jay Ambe Vidhya Bhavan School
India01.2016
SSC (10th) -
Shree Swaminarayan High School
India01.2014
Skills
- Good time management and organization skills
- Quick Problem-solver
- Flexible depending on conditional aspects
- High emotional intelligence
- Strong leadership quality
- Ability to multi-task
- Strong negotiation skills
Projectparticipation
Improvement of Soil Properties Using Chemical Base Grouting, This project was aimed to increase the stabilisation factor of soil particle and enhance the bearing capacity of soil in construction projects. I performed the role of a Project Leader, leading a team of 4 members and completed the project within a year.
Achievement
Selected as a Hockey Player from the state of Gujarat, India, to play at a national level.
References
Available upon request
Hobbies and Interests
- Driving
- Playing Cricket
- Travelling
Timeline
Customer Team Member
The Cooperative Group Limited
04.2023 - Current
Site Engineer
Lakshya Technoinfra Pvt. Ltd
10.2020 - 11.2022
MSc in Project Management -
BPP University
Bachelor’s Degree (B-Tech) in Civil Engineering -
Babaria Institute of Engineering And Technology (BIET)
HSC (12th) -
Jay Ambe Vidhya Bhavan School
SSC (10th) -
Shree Swaminarayan High School
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