Yiannis Papa-Adams
Margate,Kent
Summary
Highly driven and accomplished Senior Sales Executive with over 7 years of combined sales and Leadership experience, including five years within the premium automotive sector at Audi. A consistent top-performing salesperson with a proven record of delivering 180-200 vehicle sales annually, across both new and used vehicles, while maintaining exceptional standards of customer service, relationship management and commercial performance. Experienced in the complete sales process, from self-generated prospecting and cold calling through to negotiation, finance presentation, closing and customer retention. Particularly confident selling high-value products and finance solutions to a diverse range of customers.
Recognised for being tenacious, resilient, adaptable and highly motivated by success.
Overview
11
11
years of professional experience
Work History
Senior Sales Executive
Canterbury Audi
Canterbury
10.2022 - Current
- Consistently ranked as the top-performer for five consecutive years.
- Averaged approximately 180-200 vehicle sales per year, across both new and used vehicles.
- Proven record of achieving and exceeding demanding monthly and annual sales targets, with multiple awards and accolades.
- Manage the complete customer journey, from initial enquiry and prospecting through to vehicle handover and ongoing relationship management.
- Highly experienced in cold calling and self-lead generation, proactively creating new sales opportunities.
- Strong track record in conquest conversion, attracting customers from competing manufacturers and converting them to the Audi brand.
- Experienced in customer renewals and retention, maintaining long-term relationships and maximising repeat business.
- Developed exceptional knowledge of the Audi product range, specifications, technology, finance products and wider automotive market.
- Fully Audi Accredited Executive and Audi Pro Executive.
- Regularly negotiate and close high-value vehicle transactions while balancing customer requirements and objections.
- Confident presenting and negotiating finance solutions alongside vehicle sales.
- Adapt communication style effectively to different customers' personalities and maintain high standards of customer service.
Sales
Menkind
05.2020 - 07.2022
- Delivered strong customer service and KPI driven sales performance in a fast-paced retail environment. introduction to a sales focused environment.
- Identified customer requirements and recommended suitable products.
- Developed confidence in face-to-face selling & upselling.
- Worked effectively towards individual and store sales targets.
Manager
Papas Ltd
06.2015 - 12.2020
- Managed day-to-day operations and customer relationships within a family-owned business.
- Developed an initial commercial awareness and understanding of business performance.
- Managed sales, service and overall business functioning requirements.
- Grew confident in leadership, organisation and decision-making skills.
- Resolved customer issues and maintained high customer service standards.
Education
A-Levels - Business Studies
Ursuline College
Westgate-on-Sea, KentSkills
- Premium Automotive Sales
- New & Used Vehicle Sales
- High-Value Sales
- Cold Calling & Prospecting
- Self-Lead Generation
- Conquest Sales & Customer Acquisition
- Customer Retention & Renewals
- Negotiation & Closing
- Finance & Commercial Solutions
- CRM & Pipeline Management
- Target & KPI Achievement
- Objection Handling
Timeline
Senior Sales Executive
Canterbury Audi
10.2022 - Current
Sales
Menkind
05.2020 - 07.2022
Manager
Papas Ltd
06.2015 - 12.2020
A-Levels - Business Studies
Ursuline College