Shams Ahmed
Scunthorpe
Summary
A highly accomplished automotive sales professional with six years experience in a high volume retail environment. Consistently recognised as one of the strongest performers within the business for vehicle sales, finance penetration and additional product performance. Known for creating opportunity through proactive customer engagement and generating walk in business rather than relying purely on incoming enquiries. I take pride in delivering a premium customer journey built on trust, product knowledge and attention to detail. My approach focuses on understanding individual requirements, presenting vehicles in a consultative manner and guiding customers confidently through the full purchase process. I am now looking to bring my proven performance, professionalism and customer first mindset to a prestige brand where customer experience and product excellence are paramount.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work history
Senior Sales Executive
Carsupermarket.com
Scunthorpe, Lincolnshire
2020.01 - 2026.04
- One of the leading sales advisors within the branch, consistently performing at the top level across vehicle sales, finance penetration and additional product sales. Regularly recognised for strong customer satisfaction and ability to create new business.
- Key responsibilities and achievements
- Consistently achieving and exceeding monthly vehicle sales targets
- Generating walk in customers through proactive outreach and follow up activity
- Delivering a premium end to end customer journey from initial contact to handover
- Identifying customer needs and recommending suitable vehicles confidently
- Presenting finance options clearly and in line with FCA requirements
- Achieving high levels of additional product sales including warranty and protection products
- Building strong relationships resulting in repeat business and referrals
- Managing enquiries through telephone, email and showroom appointments
- Maintaining excellent product knowledge across a wide range of vehicles
- Negotiating deals professionally while maintaining strong profit margins
- Completing all sales documentation accurately and compliantly
- Consistently receiving positive customer feedback for service and professionalism
- Conducted comprehensive market research for informed decision-making.
Sales Advisor
BT Sales Doncaster
Doncaster, South Yorkshire
2017.01 - 2020.01
- Assisted customers in selecting broadband, TV, and communication packages.
- Aimed to achieve daily and monthly sales targets.
- Resolved customer objections and provided suitable solutions.
- Maintained accurate customer data and processed applications efficiently.
- Ensured high standards of customer service in a fast-paced environment.
Education
NVQ Level 2 - Business Studies
North Lindsey College
Scunthorpe 2015.08 - 2016.08
Skills
- High value vehicle sales and consultative selling
- Consistently exceeding sales and profit targets
- Strong finance and additional product performance
- Creating walk in business and self generated leads
- Premium customer service and relationship building
- Confident negotiation with focus on customer satisfaction
- Excellent product presentation and demonstration skills
- Full understanding of FCA and compliant sales processes
- Building repeat business and long term customer loyalty
- Professional communication both face to face and digital
- Strong organisational skills and attention to detail
- Team focused with a positive and driven attitude
References
References available upon request.
Additional information
- Full UK Driving Licence
- Six years motor trade experience
- FCA trained including TCF and complaint handling
- Excellent knowledge of finance and additional products
- Available for interview at short notice
Timeline
Senior Sales Executive
Carsupermarket.com
2020.01 - 2026.04
Sales Advisor
BT Sales Doncaster
2017.01 - 2020.01
NVQ Level 2 - Business Studies
North Lindsey College
2015.08 - 2016.08