Yeimy Anyeli Gomez Calle
London,UK
Summary
A highly organised and adaptable professional with exceptional time management skills, adept at prioritising and managing multiple tasks efficiently. Demonstrates strong leadership in supervising staff and excels in both independent work and team collaboration. Possesses excellent communication abilities, ensuring professional interaction across diverse environments, coupled with a high level of discretion and reliability in sensitive settings. Skilled in problem-solving under pressure, maintaining high standards through meticulous attention to detail. Competent in IT and administrative tasks, including Microsoft Office proficiency, complemented by a full UK driving licence and first aid certification.
Overview
15
15
years of professional experience
Work history
Area Cleaning Manager
2023.10 - 2024.10
- Managed operations across 18 client sites, ensuring high service standards and smooth day-to-day running
- Supervised, trained, and supported staff from diverse backgrounds to maintain performance and consistency
- Acted as main point of contact for client queries, resolving issues efficiently and professionally
- Coordinated staff schedules, workload allocation, and resource planning
- Monitored client satisfaction and implemented improvements where needed
- Managed stock ordering, supplier coordination, and site requirements
- Produced regular performance and KPI reports
- Maintained high standards of health & safety and compliance
Childminder / Nursery Assistant
2022.10 - 2023.10
- Provided care for children aged 2–5 in a structured environment
- Supported daily routines, activities, and wellbeing
- Ensured a safe, organised, and calm setting
- Worked closely with team members to maintain standards of care
Client Services Manager
2020.01 - 2022.10
- Managed a portfolio of 55 clients across multiple sites
- Led and supervised a team of 16 staff, ensuring tasks were completed to a high standard
- Coordinated staffing, rotas, and operational requirements
- Handled client communications, problem-solving, and service delivery
- Managed payroll processes and staff support
- Responsible for key holding, security procedures, and alarm systems
- Prepared reports and monitored performance against KPIs
- Oversaw ordering of supplies and budget awareness
Private Housekeeper (Private Clients)
2015.09 - 2019.12
- Maintained high standards of cleanliness and organisation within private homes
- Managed household tasks efficiently and with attention to detail
- Trusted with key holding and unsupervised access
- Built strong, professional relationships with clients
- Worked with discretion and respect for client privacy
Private Babysitting
2012.01 - 2015.01
- Provided trusted childcare within private family homes
- Managed routines including meals, activities, and supervision
- Built positive relationships with families and children
- Maintained a safe and structured environment
Catering Assistant
Kensington Town Hall
2012.01 - 2013.01
- Assisted with food preparation and service
- Maintained cleanliness and organisation of kitchen areas
- Worked as part of a team to deliver a high standard of service
School Trip Assistant
St Saviour’s Primary School
2010.01 - 2013.01
- Supervised groups of children during school trips and external activities
- Ensured safety, organisation, and appropriate behaviour
- Supported teachers with coordination and student care
Education
BTEC Level 2 Diploma - Health and Social Care
Lewisham College
Skills
- Strong organisational and time management skills, with the ability to prioritise and manage multiple tasks efficiently
- Experienced in coordinating schedules, managing workloads, and maintaining structured routines
- Confident in supervising staff and working both independently and as part of a team
- Excellent communication skills, with the ability to interact professionally with a range of people
- High level of discretion, reliability, and trustworthiness in sensitive environments
- Calm and adaptable under pressure, with strong problem-solving abilities
- Good attention to detail, ensuring high standards are consistently maintained
- Competent IT and administrative skills (Microsoft Office, general computer use)
- Full UK driving licence with confident driving ability
- First aid
LANGUAGES
Fluent in Spanish and English, with strong written and verbal communication skills.
REFERENCES
Available upon request.
INTERESTS
Maintain an active lifestyle through regular gym training, Zumba and tennis., Interested in cultural exploration, including travel and visiting museums.
Additional Qualifications
- English Level 2
- Functional Skills IT and Maths – Level 1
- “Share” Programme – Building Learning Communities
Timeline
Area Cleaning Manager
2023.10 - 2024.10
Childminder / Nursery Assistant
2022.10 - 2023.10
Client Services Manager
2020.01 - 2022.10
Private Housekeeper (Private Clients)
2015.09 - 2019.12
Private Babysitting
2012.01 - 2015.01
Catering Assistant
Kensington Town Hall
2012.01 - 2013.01
School Trip Assistant
St Saviour’s Primary School
2010.01 - 2013.01
BTEC Level 2 Diploma - Health and Social Care
Lewisham College