Summary
Overview
Work history
Education
Skills
Timeline
Generic
Yee Kwan Fiona Chan

Yee Kwan Fiona Chan

Nottingham,United Kingdom

Summary

Dedicated professional with expertise in compliance with deadlines, perseverance under pressure, and manual handling. Demonstrates high energy levels and exceptional customer service skills. Proven team player proficient in Microsoft Excel and Outlook, with a strong understanding of quality control procedures. Career goal includes leveraging skills to enhance operational efficiency and contribute to team success.

Offering strong organisational skills and keen eye for detail.

Knowledgeable about teamwork, time management, and basic inventory practices. Ready to use and develop communication, problem-solving·

Overview

15
15
years of professional experience

Work history

Warehouse worker

Long Clawson Dairy Ltd
Bottesford, Leicestershire
2024.06 - 2024.12
  • Communicated effectively with dispatch teams to ensure prompt deliveries.
  • Streamlined workflow by creating efficient goods organisation system.
  • Followed health and safety guidelines with diligent use of protective gear.
  • Unloaded deliveries, promptly sorting items into appropriate storage areas.
  • Coordinated with team members for effective task completion.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.

Customer Relation Senior Manager

Hong Kong Telecome Limited
HONG KONG, HONG KONG
2017.07 - 2022.06
  • Implemented cost-saving initiatives to drive profitability.
  • Introduced innovative product lines for increased market share.
  • Enhanced team performance with regular coaching and feedback sessions.
  • Streamlined operations by introducing efficient resource management strategies.
  • Established robust customer relationships for long-term business growth.
  • Led strategic planning meetings, resulting in clear business objectives.

Assitant Vice President

China Construction Bank
HONG KONG, HONG KONG
2009.09 - 2016.06
  • Provided insightful recommendations to senior executives, influencing company decisions and policies.
  • Oversaw performance metrics analysis which led to significant operational enhancements.
  • Maintained strict compliance with industry regulations whilst managing diverse portfolios effectively.
  • Developed strategic operational plans by collaborating with senior management.
  • Built strong relationships with key stakeholders to drive business development opportunities.

Education

A-Levels - Marketing Management

University of Lethbride
Canada
09/1996 - 05/1997

Skills

  • Compliance with deadlines
  • Perseverance under pressure
  • Manual handling expertise
  • High energy levels
  • Customer Service
  • Team player
  • Microsoft Excel
  • Quality control procedures
  • Microsoft Outlook

Timeline

Warehouse worker

Long Clawson Dairy Ltd
2024.06 - 2024.12

Customer Relation Senior Manager

Hong Kong Telecome Limited
2017.07 - 2022.06

Assitant Vice President

China Construction Bank
2009.09 - 2016.06

A-Levels - Marketing Management

University of Lethbride
09/1996 - 05/1997
Yee Kwan Fiona Chan