Yazmin Barnes
London & Southampton,United Kingdom
Summary
Accomplished professional with extensive experience in team leadership, sales management, and customer service. Demonstrates strong verbal and non-verbal communication skills, critical thinking, and adaptability. Proven track record in mentoring, recruitment, and staff training. Proficient at relationship building, client prospecting, and business development techniques. Possesses a unique blend of creative imagination, acting ability, and public speaking expertise. A desired position would be to leverage diverse skill set in a dynamic role that fosters growth and innovation.
Overview
6
6
years of professional experience
Work History
Face to Face Direct Sales & Marketing
Brave Rock Solutions
London
02.2023 - Current
- Engaged with potential customers in high-traffic public spaces, such as malls, events, & outdoor markets
- Managed to spearhead a campaign that generated over £20,000 a week for the clients
- Got promoted to a Crew Management Position within my first 6 months, where I over saw a team of 10 people and managed their performance.
- Promote and sell products directly to consumers by approaching them, initiating conversations, and identifying their needs
- Persuasive communication techniques to effectively present product benefits, answer questions, and address objections
- Build rapport with customers and showcased enthusiasm for products, creating a welcoming environment which encouraged interaction
- Utilized strong listening skills to tailor my approach to each individual, ensuring they felt valued and understood
- Ability to read body language and adapt strategies in real-time based on customer reactions
- Developed vital skills in customer relations management, time management, and teamwork, often collaborating with fellow sales representatives to share insights & strategies
- Strengthened sales abilities but enhanced my confidence in public speaking and capacity to thrive in dynamic, fast-paced environments
Store Assistant
Asda
Southampton, Hampshire
07.2020 - 02.2023
- Responsible for a variety of tasks that contributed to overall operation of the store and customer experience
- Assisted customers with their shopping needs, providing product information, and ensuring the place was well-stocked and organised
- Enhanced my customer service skills and taught me the importance of accuracy and attention to detail in financial transactions
- Worked collaboratively with team members to manage peak hours and ensure smooth operations
Store Assistant
Salvation Army
Southampton, Hampshire
06.2021 - 09.2021
- Enhanced customer service by responding promptly to queries.
- Improved product availability by effectively restocking shelves.
- Arranged displays attractively, driving impulse purchases.
- Fostered positive relationships with customers to enhance loyalty and retention.
Volunteer
YELA
Southampton, Hampshire
04.2019 - 09.2019
- Completed my Bronze, Silver & Gold Young Equestrian Leadership Award meaning I did over 160 hours of volunteering, working with different types of individuals
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Education
A-Levels -
Barton Peveril College
Southampton 09/2020 - 06/2022
GCSEs - Acting & Sociology
Crestwood Community School
Southampton 09/2015 - 03/2020
Skills
- Team Leadership
- Strong Verbal/Non Verbal Communication
- Sales Management
- Teamwork
- Recruitment Skills
- Relationship Building
- Public Speaking
- Adaptability
- Team Building
- Critical Thinking
- Time Management
- Staff training
- Face-to-face selling
- Client prospecting
Affiliations
- Horse Riding
- Art
- Acting
- Painting
- Scriptwriting
- Fitness
Timeline
Face to Face Direct Sales & Marketing
Brave Rock Solutions
02.2023 - Current
Store Assistant
Salvation Army
06.2021 - 09.2021
Store Assistant
Asda
07.2020 - 02.2023
Volunteer
YELA
04.2019 - 09.2019
A-Levels -
Barton Peveril College
09/2020 - 06/2022
GCSEs - Acting & Sociology
Crestwood Community School
09/2015 - 03/2020
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