Yazan Salaam
Manchester,Greater Manchester
Summary
An aspiring Mechanical Engineer passionate about innovative design and problem-solving, looking to contribute to projects that push the boundaries of technology and sustainability. Committed to continuous learning and development, seeking a role that allows me to apply my academic knowledge and skills in real-world applications, while further developing new and current skills for a hopeful future.
Overview
2
2
years of professional experience
Work History
Agency worker
Arc Agency
Manchester, Greater Manchester
12.2023 - Current
- Provided excellent customer service for repeat business opportunities.
- Resolved customer issues, ensuring satisfaction and loyalty.
- Fostered a positive work environment with effective conflict resolution strategies,.
- Learnt new policies and procedures quickly.
- Adapted quickly to new teams and work environments.
Waiter
Ribeye Steakhouse LTD
Manchester, Greater Manchester
03.2023 - 03.2024
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Managed table settings for optimal dining experience, up to 300 customers per day.
- Handled payment transactions to guarantee smooth customer checkout process.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Maintained knowledge of menu items, leading to accurate order taking.
- Relayed feedback from customers to management for continuous improvement.
Education
A-Levels - Mathematics, Computer Science, Business
Loreto College
Manchester 09/2022 - 06/2024
GCSEs - Mathematics, English
Loreto High School Chorlton
Manchester 09/2017 - 06/2022
Skills
- Time management
- Flexibility and adaptability
- Task prioritisation
- Strong communication
- Order taking/processing
- Reservation management
- Team coordination
- Positive attitude
- EPOS systems proficiency
- Upselling techniques
- Research proficiency
- Data analysis
- Critical thinking
- Project coordination
- Leadership experience
Languages
English
Native
Arabic
Fluent
References
References available upon request.
Timeline
Agency worker
Arc Agency
12.2023 - Current
Waiter
Ribeye Steakhouse LTD
03.2023 - 03.2024
A-Levels - Mathematics, Computer Science, Business
Loreto College
09/2022 - 06/2024
GCSEs - Mathematics, English
Loreto High School Chorlton
09/2017 - 06/2022
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