Yaswanthsainath Chitikala
Leicester,Leicestershire
Summary
Accomplished professional with extensive expertise in cultural protocol understanding and international travel preparation. Demonstrates exceptional skills in guest relations diplomacy, antique care, and housekeeping proficiency. Adept at floral arrangement, family schedule coordination, and estate security awareness. Possesses fine dining knowledge and technology troubleshooting capability, ensuring seamless operations in high-pressure environments. Highly organised with a strong aptitude for greeting guests and maintaining high-level confidentiality. Proficient in high-end appliance operation, event planning expertise, and bookkeeping and inventory management. An adaptable multitasker with a talent for wardrobe organisation and staff management. Motivational team leader skilled in staff supervision, resilience under pressure, and safety consciousness.
Dedicated Butler highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and a helpful approach.
Overview
1
1
Certification
4
4
years of post-secondary education
6
6
years of professional experience
Work history
Butler
Private Residence
Bengaluru, Karnataka
2021.02 - 2024.04
- Demonstrated culinary expertise whilst preparing gourmet meals, satisfying diverse palate preferences.
- Managed extensive wardrobe inventories, ensuring meticulous order and care.
- Delivered superior concierge services for guest satisfaction.
- Maintained a high level of discretion whilst handling confidential matters.
- Enhanced guest experience through personalised service delivery.
- Coordinated travel arrangements for seamless holiday experiences.
- Oversaw the hiring process of domestic staff to ensure the highest standards were met.
- Upheld strict cleanliness standards throughout property, promoting a healthy living environment.
- Organised significant social events, creating memorable occasions for guests.
- Supervised renovation projects to ensure minimal disruption to household activities.
- Streamlined communication channels to improve efficiency in housekeeping operations.
- Arranged transportation logistics, ensuring punctual arrivals and departures.
- Built trusted relationships with clients to achieve outstanding customer loyalty.
- Facilitated smooth kitchen functioning to maintain service quality and timeliness, cooking meals, serving food and cleaning spaces.
Guest relations officer
Private Residence
Hyderabad, Telangana
2018.03 - 2020.11
- Enhanced guest satisfaction by promptly addressing inquiries and complaints.
- Resolved conflicts amongst guests tactfully, maintaining peace and tranquillity within the premises.
- Managed front desk operations to streamline check-in and checkout processes.
- Utilised customer relationship management software effectively for better record keeping.
- Conducted training sessions for new staff members to uphold service excellence.
- Assisted in the organisation of special events for enhanced guest satisfaction.
- Liaised with management to address escalated complaints or request support on complex account issues,
- Updated knowledge on local attractions routinely to provide accurate information to tourists.
- Attended team meetings regularly, providing valuable inputs on improving guest services.
Education
Bachelor of Science - Computer Science
YOGI VEMANA UNIVERSITY
INDIA 2015.05 - 2018.03
Master of Science - International Hospitality and Tourism Management
Coventry University, London
London 2024.09 - 2025.10
Skills
- Guest diplomacy
- Cultural protocol understanding
- Fine dining knowledge
- Household management
- Travel logistics
- Event planning expertise
- Estate security awareness
- Antique preservation
- Technology troubleshooting capability
- Greeting guests aptitude
- High-Level confidentiality
- Staff management
- Team oversight
- Motivational team leader
- Highly organised
- Adaptable multitasker
- Resilience under pressure
- Safety consciousness
- Wardrobe organisation
Affiliations
- Exploring AI Tools, watering to the plants, Reading Mythologies.
Certification
Certified in AI Mastry
Languages
English
Fluent
Hindi
Fluent
kannada
Fluent
Telugu
Native
Tamil
Intermediate
Urdu
Upper intermediate
References
References available upon request.
Timeline
Master of Science - International Hospitality and Tourism Management
Coventry University, London
2024.09 - 2025.10
Butler
Private Residence
2021.02 - 2024.04
Guest relations officer
Private Residence
2018.03 - 2020.11
Bachelor of Science - Computer Science
YOGI VEMANA UNIVERSITY
2015.05 - 2018.03