Summary
Overview
Work history
Skills
Languages
Timeline
Generic
Oana - Mihaela Dulgariuc

Oana - Mihaela Dulgariuc

London

Summary

Hardworking and detail-oriented butler with over five years of experience providing high-level hospitality services. Proven ability to relate to guests, provide exceptional service and manage butler staff. Seeking a role that allows me to use my skill set and develop professionally.

Overview

10
10
years of professional experience

Work history

Butler

Privat
London
07.2013 - 09.2022

Proven experience as a Butler in a similar role. Exceptional attention to detail and a commitment to providing the highest level of service.
Strong communication and interpersonal skills, with fluency in English.
Excellent organisational and time management abilities.
Flexibility to work long days, including evenings and weekends
Impeccable presentation.
Discretion and ability to maintain confidentiality at all times.
Keep track of household supplies, groceries, and inventory, and handle restocking accordingly.
Maintain a high level of discretion and ensure the safety and privacy of the family and their assets.
Work alongside the Housekeeping team, as well as the other Butler, to oversee day-to-day operations of the house
Prepare and serve meals as required, in a mostly informal setting
Provide a high standard of service to the family and guests, ensuring their needs and preferences are met with the utmost professionalism .
Ensuring high level of hygiene standards.
Manage inventory of the household.
Upkeeping and renovation of estate.
Preparation and planning for events or accommodation for guests.
Other typical butler functions.
To assist with any plans or arrangements the guest intends to make during their stay
Assist with any plans or arrangements the guest intends to make during their stay
Make any reservations requested prior to arrival and create an itinerary
Reports any unusual occurrences or requests to the Manager or Duty Manager
Work varied shifts, including weekends .
Prepares and assists other team members in the preparation of food items, non-alcoholic and alcoholic beverages with proper garnishes
To assist with any plans or arrangements the guest intends to make during their stay

Assist with any plans or arrangements the guest intends to make during their stay.

Skills

    Table setting Food management Wine pairing Problem-solving Attention to detail/Communication

    Patience/Active listening / diplomacy/sensitivity and understanding/the ability to work well with others/concentration/customer service skills/Strong multi-tasking skills/Excellent organizational skills/Ability to adapt to a fluid environment/Strict attention to detail/Flexible/Trustworthy/ Loyal

Languages

English, Italian , Romanian
Fluent

Timeline

Butler

Privat
07.2013 - 09.2022
Oana - Mihaela Dulgariuc