Yasmine Jaucian
Ashington,Northumberland
Summary
Proficient in handling money and possessing a strong understanding of retail operations. Focused on keeping work areas clean, neat and professionally arranged. Strong team player, with good listening skills and attentive, detail-orientated nature.
Overview
2
2
years of professional experience
Work history
Counter assistant
Kielder 2 Fish Bar
Stakeford, Northumberland
2024.03 - 2026.04
- Assisted customers with product selection for improved shopping experience.
- Managed stock levels to optimise availability of products.
- Addressed customer queries, promoting better understanding of products and services.
- Assisted colleagues during busy periods to maintain smooth operation of outlet.
- Cross-sold related products, increasing overall sales volume.
- Checked inventory levels regularly for timely replenishment of goods on the shop floor.
- Responded promptly to all customer enquiries, enhancing overall service experience.
- Demonstrated knowledge of products and services for improved customer trust in company offerings.
- Performed opening and closing procedures as per company policy, ensuring store readiness every day.
- Prepared food items as per orders, maintaining taste consistency and quality standards.
- Enhanced store cleanliness with diligent maintenance tasks.
- Upheld hygiene standards in food preparation areas for safe consumption by customers.
- Maintained a positive attitude whilst interacting with customers, fostering a friendly shop environment.
- Handled cash transactions, ensuring accurate accounting at end of shift.
- Packaged purchased items neatly to enhance customer satisfaction.
- Served customers quickly during peak hours to minimise waiting time.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
Education
GCSEs - SixthForm
St Benet Biscop Catholic Academy
Bedlington, Northumberland 2021.09 -
Skills
- Food hygiene practises
- Work under pressure
- Cleaning duties
- Proficient in english language
- Patience under pressure
- Restocking merchandise
- Cash handling
- Customer Service
- Till accuracy
Affiliations
- Baking
- Sewing
- Drawing
- Reading
- Pilates
Timeline
Counter assistant
Kielder 2 Fish Bar
2024.03 - 2026.04
GCSEs - SixthForm
St Benet Biscop Catholic Academy
2021.09 -