Yasir Haider Khan
Birmingham,West Midlands
Summary
Dedicated professional with experience in customer service, retail, administration, and stock control. Strong communication and interpersonal skills foster positive relationships and resolve issues efficiently. Highly organised and detail-oriented, adept at managing multiple tasks in fast-paced environments while maintaining accuracy. Committed to contributing to organisational success through reliability and a customer-focused approach.
Overview
4
4
Languages
1
1
year of professional experience
Work History
Workshop Administrator and Parts & Repair Coordinator
Middle More Coachworks
Birmingham, West Midlands
06.2026 - Current
- Performed pre-diagnostic assessments before repair and post-repair diagnostics afterward.
- Inspected finished work closely to prevent scratches and avoid polishing requirements.
- Managed client correspondence, order tracking, and data communications.
- Liaised directly with customers to understand needs and maintain satisfaction levels.
- Delivered high-quality customer service by handling enquiries, resolving issues, and sustaining satisfaction.
- Managed client communications by answering phones and responding to emails to support timely information exchange.
- Managed daily administrative tasks by scheduling meetings and organising files to enhance office efficiency.
- Maintained physical and digital filing systems to ensure records were easily retrievable for teams.
- Provided clerical support for managers to keep operations running smoothly.
- Collaborated effectively with team members in a fast-paced environment. in a fast-paced environment handling vehicles entering and leaving the garage.
- Capture arrival and departure vehicle images for garage operations documentation.
Store Assistant
Shafiq General Store
Peshawar
10.2025 - 04.2026
- Assisted customers with purchases and addressed product inquiries to enhance shopping experience.
- Ensured positive shopping experiences by proactively addressing customer needs and feedback.
- Respond promptly to customer needs to keep satisfaction high.
- Interact with customers and provide friendly service during busy periods.
- Handle cash transactions accurately and follow checkout procedures each shift.
- Managed stock levels on shelves, ensuring products were readily available for customers.
- Maintained clean and welcoming store environment to promote customer comfort and satisfaction.
- Maintained a tidy and organised store environment, adhering to company cleanliness standards.
- Arranged stock storage methodically to ensure items were easy to locate and manage. to keep items accessible and rotation simple.
Education
Bachelor of Business Administration - Human Resource Management
University of Agriculture
Peshawar01-2025
A-Levels - Computer Science
Government College
Peshawar01-2020
Skills
- Administrative tasks
- Customer service and support
- Communication skills
- Organisational management
- Attention to detail
- Team collaboration
- Quality assessment
- Microsoft Office proficiency
- Computer literacy
- Retail operations
- Inventory management
- Payment processing
Languages
English
Advanced
C1
Hindi
Advanced
C1
Urdu
Proficient
C2
pushto
Proficient
C2
Timeline
Workshop Administrator and Parts & Repair Coordinator
Middle More Coachworks
06.2026 - Current
Store Assistant
Shafiq General Store
10.2025 - 04.2026
Bachelor of Business Administration - Human Resource Management
University of Agriculture
A-Levels - Computer Science
Government College