Yanick Tambe Tanka
Hayes
Summary
Dedicated professional with international experience in hospitality, security, customer service, health and safety, and team leadership. Proven ability to communicate effectively and maintain composure in high-pressure situations. Committed to supporting youth and fostering safe environments through positive behaviour promotion. Strong foundation in personal care support, facilitating daily activities with emotional resilience and effective communication.
Overview
10
10
years of professional experience
Work History
Support Care Assistance
Ambrose Adrian Healthcare Ltd.
12-1900, 12-1900
02.2026 - Current
- Assisted individuals with daily activities, including washing, dressing, toileting, and maintaining personal hygiene while preserving dignity.
- Supported clients with meals, medication reminders, mobility, and household tasks such as cleaning and shopping to enhance quality of life.
- Assisting with daily living tasks.
- Emotional support and companionship.
- Provided conversation, reassurance, and social interaction to improve mental well-being and reduce feelings of loneliness.
Assistant F&B Manager
CAMPING CAPFUN AUBE
Deltebre, Tarragona in Catalonia, Spain
01.2024 - 01.2025
- Supervised daily service operations, enhancing efficiency in a busy hospitality environment.
- Coordinated team activities, ensuring consistent maintenance of service quality standards.
- Supported sales growth through upselling and service improvements.
- Engaged with customers, fostering satisfaction and encouraging repeat business.
- Worked in Deltebre, Spain, supporting local hospitality operations.
Shift Manage/Delivery Partner
Dodo Pizza
Klaipeda, Lithuania
01.2023 - 01.2024
- Delivered friendly, efficient customer service to enhance customer satisfaction in a high-volume setting.
- Processed orders, payments, and cash transactions with accuracy to ensure smooth operations.
- Promoted menu items and effectively upsold products to contribute to increased sales.
- Maintained clean and organised work areas.
- Klaipėda, Lithuania
Health and Safety Officer
KENO Hygiene Solution
Dubai, United Arab Emirates
01.2021 - 01.2023
- Ensured clean, safe environments for community health and safety.
- Maintained hygiene and sanitation standards to promote health and safety.
- Followed health and safety protocols to safeguard public wellbeing.
- Worked in Abu Dhabi, U.A.E, ensuring compliance with local standards.
STOCK CONTROLLER OFFICER | STALL AND MARKET SALEPERSON
ADCS(Al Dhafra Co-Operative Society)
Abu Dhabi, United Arab Emirates
01.2018 - 01.2021
- Managed goods receiving, stock verification, and inventory documentation to ensure accurate stock levels.
- Maintained accurate stock records, minimising discrepancies and enhancing inventory control.
- Supported supply chain operations and timely restocking.
- Organised warehouse layout to enhance accessibility and streamline stock retrieval.
- Maintained organised and safe working environments.
- Demonstrated consistent reliability during daily operations.
- Abu Dhabi, U.A.E
INTERVENTION UNIT DRIVER
G4S
DOUALA, Littoral Region
01.2016 - 04.2018
- Supported rapid response operations in high-pressure environments requiring strong judgement and responsibility.
- Demonstrated calm decision-making in potentially high-risk situations.
- Maintained situational awareness and followed strict operational procedures.
- Worked closely with intervention teams, contributing to safety and order.
- Ensured security protocols in Cameroon to safeguard personnel and assets.
Education
Bachelor of Business Administration - Business Tourism
Klaipėda State University of Applied Sciences
klaipeda01-2026
Standards Achieved Certificate - Carer Support
Coral & Reed Ltd
Langley SL3 6EZ01-2026
Certificate of Higher Education - Hospitality
iPRACTICE INERNSHIPS AND MANAGEMENT
SPAIN01-2025
Bachelor of Business Administration - Business Tourism
Klaipėda State University of Applied Sciences
klaipeda01-2026
Higher National Diploma - INTERVENTION
G4S Security
Cameroon, Douala08-2016
A-Levels - Business Management
Summerset College Cameroon
BUEA01-2014
GCE Advance level - Business Management
Summerset College Cameroon
BUEA01-2012
Skills
- Safeguarding responsibility
- Risk assessment techniques
- Risk awareness and observation
- Conflict de-escalation
- Customer service excellence
- Team collaboration and leadership
- Team coordination strategies
- Basic of IT
- Basic record keeping
- Professional integrity and confidentiality
- Pressure management
- Emotional resilience and patience
- Communication and interpersonal skills
Languages
English
French
Personal Qualities
- Patient and compassionate
- Respectful and trustworthy
- Reliable and punctual
- Emotionally resilient
- Flexible with shifts (including nights/weekends)
- Strong attention to detail
- Multicultural work experience
Timeline
Support Care Assistance
Ambrose Adrian Healthcare Ltd.
02.2026 - Current
Assistant F&B Manager
CAMPING CAPFUN AUBE
01.2024 - 01.2025
Shift Manage/Delivery Partner
Dodo Pizza
01.2023 - 01.2024
Health and Safety Officer
KENO Hygiene Solution
01.2021 - 01.2023
STOCK CONTROLLER OFFICER | STALL AND MARKET SALEPERSON
ADCS(Al Dhafra Co-Operative Society)
01.2018 - 01.2021
INTERVENTION UNIT DRIVER
G4S
01.2016 - 04.2018
Bachelor of Business Administration - Business Tourism
Klaipėda State University of Applied Sciences
Standards Achieved Certificate - Carer Support
Coral & Reed Ltd
Certificate of Higher Education - Hospitality
iPRACTICE INERNSHIPS AND MANAGEMENT
Bachelor of Business Administration - Business Tourism
Klaipėda State University of Applied Sciences
Higher National Diploma - INTERVENTION
G4S Security
A-Levels - Business Management
Summerset College Cameroon
GCE Advance level - Business Management
Summerset College Cameroon