Florence Ugonna Ozuo

Supported children with daily routines in a supervised care environment, providing emotional reassurance and comfort, particularly to shy or distressed children. Helped maintain a clean, safe, and calm setting, observed children's behaviour and wellbeing, and promptly reported any concerns to responsible adults. Assisted with age-appropriate personal hygiene where required, promoted inclusion, emotional wellbeing, and a sense of security, and consistently followed safety, hygiene, and safeguarding guidelines.

Volunteered in preschool care settings supporting young children with structured daily activities and routines. Offered emotional reassurance and comfort, helping children feel safe and supported, especially in moments of distress or insecurity. Contributed to maintaining a hygienic, calm, and child-friendly environment, monitored children's behaviour and wellbeing, communicated observations to responsible adults, assisted with age-appropriate personal care under supervision, and followed safeguarding and safety procedures consistently.

Volunteered in environments supporting older adults, assisting with everyday activities while providing companionship and emotional support. Maintained clean, safe, and comfortable environment, observed and reported changes in physical or emotional condition to supervising staff, supported basic personal care as needed, promoted dignity and independence, and adhered to hygiene, safety, and care standards.