Summary
Overview
Work History
Education
Skills
LEADERSHIP & EXTRA-CURRICULARS
Timeline
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Yahya Hussain

Gilgit

Summary

Results driven business professional with a proven track record in administrative support and project execution, consistently delivering exceptional outcomes. Recognized for facilitating seamless operations and enhancing team success through strong communication skills and adaptability. Highly reliable and flexible, thriving in dynamic environments while consistently achieving organizational objectives. Committed to leveraging expertise to drive efficiency and foster collaboration within teams.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work History

Junior Executive

NADRA
08.2021 - 09.2024
  • Verification & Authentication; Conducted thorough verification processes to validate identity documents and information submitted by applicants. Implemented stringent verification procedures resulting in improved accuracy and reliability of data.
  • Customer Service & Support; Provided exceptional customer service to applicants, addressing inquiries and guiding them through the application process. Resolved issues promptly and effectively, enhancing overall customer satisfaction.
  • Documentation & Compliance; Handled and processed sensitive documents in accordance with NADRA’s policies and procedures. Maintained meticulous records and ensured compliance with data protection regulations.
  • Reporting & Record Keeping; Generated detailed reports on daily operations and data processing activities, supporting management decision-making. Managed and maintained comprehensive records of applications and transactions, facilitating easy access and retrieval.
  • Team Collaboration & Support; Collaborated effectively with team members to achieve departmental goals and objectives. Assisted senior staff members with various administrative tasks and projects, contributing to the overall efficiency of the department.
  • Training & Development; Participated in training programs to enhance skills in data management, customer service, and compliance. Mentored new team members, sharing knowledge and best practices for effective job performance.

Research Enumerator

Aga Khan Rural Support Program
11.2016 - 01.2017
  • Conducted comprehensive field surveys to gather data on health insurance coverage among rural residents.
  • Administered structured questionnaires, ensuring accurate and thorough completion by respondents.
  • Traveled to various rural locations, engaging with diverse communities to facilitate data collection.
  • Explained the purpose of the survey to participants, addressing any questions or concerns to ensure informed consent.
  • Accurately recorded and verified responses, maintaining high standards of data integrity.
  • Managed confidential participant information in compliance with ethical guidelines.
  • Collaborated with team members to troubleshoot issues and improve data collection processes.
  • Provided daily updates and reports to supervisors, contributing to the overall project management and progress tracking.

Education

Master of Arts - Project Management

Karakoram International University
Gilgit
01.2022 - 01.2024

Bachelor of Science - Aviation Management

University of Lahore
Gilgit
01.2017 - 01.2021

Skills

Data Entry & Record Management

Project Coordination

Administrative Support

Compliance & Documentation

Microsoft Office Suite (Word, Excel, PowerPoint)

Canva (Designing posters, presentations, social media content)

Digital Marketing (Social media management, content planning, SEO)

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LEADERSHIP & EXTRA-CURRICULARS

Aerobrase – Mentor Mar 2018-July 2018 Provided technical and conceptual mentorship, helping students refine their project ideas and improve their designs. Facilitated brainstorming sessions to encourage innovative thinking and collaborative problem-solving among team members. Fostered a positive and motivating environment, encouraging students to push their creative and technical boundaries.

Timeline

Master of Arts - Project Management

Karakoram International University
01.2022 - 01.2024

Junior Executive

NADRA
08.2021 - 09.2024

Bachelor of Science - Aviation Management

University of Lahore
01.2017 - 01.2021

Research Enumerator

Aga Khan Rural Support Program
11.2016 - 01.2017

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Yahya Hussain