Xiad Mansur
stockton on tees,Cleveland
Summary
Dedicated shop assistant successfully working in deadline-orientated settings. Experienced in fulfilling job tasks quickly and effectively. Used hand trucks and manual and electric pallet jacks to safely lift and move packages.
Punctual Delivery Driver with clean driving record. Safety-conscious and proactive in inspecting and maintaining vehicles. Focused on ensuring accurate delivery records, recording tracking information and completing driver log and vehicle performance forms.
Overview
6
6
years of professional experience
13
13
years of post-secondary education
Work history
Delivery driver
Angelos pizzeria
stockton on tees, North Yorkshire
2023.12 - Current
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Secured signatures for deliveries using hand-held devices, maintaining records of package progress.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Updated routes based on real-time weather and road conditions, decreasing delivery times to meet deadlines.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
- Evaluated customer delivery needs and determined appropriate action, escalating unresolved concerns to management.
- Inspected and maintained gas, oil and water levels as well as tyres, lights and brakes, for safe, roadworthy delivery vehicles.
- Operated manual and mechanical equipment safely and responsibly, maintaining equipment function and minimising risk.
Counter assistant
Angelos pizzeria
stockton on tees, North Yorkshire
2022.10 - 2023.12
- Handled diverse customer queries, providing accurate store, product and service information.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Bagged, boxed and wrapped goods with care to maintain quality and presentation.
- Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
- Effectively used POS systems to scan, record and process precise customer transactions.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
- Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
- Regularly restocked, arranged and organised merchandise across front aisles to drive product sales.
- Delivered outstanding customer care with proactive sales and listening skills.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Assisted customers with additional needs in transporting goods to vehicles, elevating client service.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Performed accurate cash counts at store opening and closing.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Checked notes with money checking pens and examined coins carefully to spot and refuse counterfeit currency.
- Maintained, organised and cleaned customer areas, efficiently completing daily recovery checklists.
- Educated customers on promotions, offers and special events to enhance product sales.
teenage model
fusion management
London, City of Westminster
2018.05 - 2019.09
- Utilised strategic poses to present products in their best light.
- Liaised with agents, designers and photographers to verify creative direction of projects.
- Maintained strict dietary, fitness and personal health guidelines to maintain professional appearance and physical measurements.
- Displayed clothes and accessories to large audiences at catwalk shows.
- Arranged and attended casting sessions with potential clients or agencies.
- Modelled for artists and sculptors, holding poses for long periods.
- Posed artistically to show off garment style and features.
- Considered angles and lighting to select optimal poses.
Education
GCSEs - secondary school
Ingleby Manor Free School & Sixth Form
Stockton-on-Tees 2019.09 - 2023.06
primary school
barley fields primary school
Stockton-on-Tees 2009.09 - 2018.07
Skills
- GPS and navigation apps
- Vehicle maintenance
- Picking and packing
- Commercial driving
- Food storage
Languages
Arabic
Advanced
Timeline
Delivery driver
Angelos pizzeria
2023.12 - Current
Counter assistant
Angelos pizzeria
2022.10 - 2023.12
GCSEs - secondary school
Ingleby Manor Free School & Sixth Form
2019.09 - 2023.06
teenage model
fusion management
2018.05 - 2019.09
primary school
barley fields primary school
2009.09 - 2018.07