WINNER AMAEFULE
Bristol
Summary
I am an IT professional with more than 4 years of experience in managing IT infrastructure, ensuring IT security, and providing IT support. My passion for technology is matched by my empathy for customers and stakeholders. I possess strong analytical and problem-solving skills, and I have a proven track record of delivering high-quality technical support. Proven ability to establish and maintain excellent communication and relationships with clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Network Engineer(On-site/Offshore)
Pisces Offshore Limited
Lagos, LG
10.2020 - 10.2023
- Sophos End-point encryption, Active Directory, DHCP, Group Policy and Management, Support Enterprise Applications (Microsoft O365) and Microsoft system centre configuration (Intune) for workstations
- Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points leading to an improvement in uptime of 70%
- Created Automated processes to ensure system meets configuration baseline and receive software update as defined by the security policy.
- Served as a team lead for administration and deployment of Windows and Linux Server and Azure cloud VDI platforms.
- Evaluated existing networks and systems for potential weaknesses to support intrusion prevention measures.
- Charged with remote and on-site technical support for various IT systems, including Windows and Linux servers, Work Stations & BYOD and network infrastructure
- Develop procedural documentation, relevant reports, schematic diagrams and written instructions to repair or set up host workstations
- Writing, updating and revising training manuals for new and updated software and hardware
IT Security Analyst
Reliance Infosystem
Lagos, Lagos
12.2017 - 08.2020
- Alleviated leakage of company proprietary data to unauthorized resources and analyzed past performance data to enhance operations.
- Implemented access control measures such as user authentication, authorization, encryption, and two-factor authentication.
- Conducted periodic risk assessments to identify areas of improvement in the organization's security posture.
- Duplicated and backed up data using Veeam backup and recoveries to preserve availability and security in event of data breach for client systems
- Collaborated with technical design team to developed and implemented security policies, standards, and procedures to ensure information systems security.
- Leveraged QualysGuard Vulnerability Scanner to identify system security flaws on critical systems, improving the organization security posture
IT Technical Support Intern
Advance Information and Technology Institute
Accra
02.2016 - 03.2017
- Intensive daily inspection of all network devices and checks for connectivity
- Assisted in providing technical support and troubleshooting for various IT systems and networks, including supporting staff and students to fix and make changes and fix problems while running reports to analyze those common complaints while keeping security updates at 100%
- Charged with troubleshooting faulty systems devices and equipment
- Diagnosing system errors and correcting equipment failures and performance issues
- Prepared equipment for staff use, installing cables, operating systems, and software
- Installed new software for users and monitored version and patch update requirements improving the overall system efficiency by 70%
- Crimping of RJ-45, RJ-11 cable.
Broadcast Engineer
Federal Radio Corporation of Nigeria
Abuja
05.2015 - 11.2015
- Utilized a range of audio equipment to capture and process sound for broadcast, film, and video production
- Routine check and maintenance of the Radio transmitter Installation of satellite radio equipment
- Troubleshooting routine on broadcasting equipment
- Provide Technical support to the editorial Team
- Assisting the supervisor in the daily report of activities
- Set up and operated cameras to capture video feeds and specific shots.
Education
M.Sc Cyber Security (NCSC Certified) -
University of The West of England
Bristol11-2023
B.Sc. Computer Enginnering -
Kwame Nkrumah University of Science and Technology
05.2018
Diploma in Tech, Computer Engineering -
Accra Institute Of Technology
05.2014
GCSEs: Science -
West Africa Examination Council
05.2010
Skills
- Customer Service Skills
- Problem Solving Skill
- Operating System: Microsoft Windows 7 - 11, Linux (Ubuntu, Kali), Mac OS
- Scripting Automation: Powershell, Python
- Infrastructure: MS Server 12-19, Active Directory & Group Policy, Azure Cloud services, VMware
- DBMS: MS-SQL, MY SQL, Microsoft Access
- CRM Software and Backup: ZenDesk, ServiceNow and VeeAm backup
- Endpoint Antivirus/Firewall: Sophos, Fortinet (NGFW), Teamwork and Collaboration
Websites
Certification
- 12/10/23, Google, Tools of Trade: Linux and SQL
- 09/12/23, 09/11/25, Fortinet Security Expert: Certified Associate
- 07/01/23, 07/01/26, CompTIA Security+ ce, CompTIA
- 04/01/23, 04/01/25, NSE 1 & NSE 2 Network Security Associate, Fortinet
- 05/01/22, Google Technical Support (AM8SH2AT3P9G), Google
- 02/01/17, 07/01/18, Cisco Certified Network Associate, CISCO
Personal Information
Driving License: Yes
Hobbies and Interests
- Cybersecurity research and learning
- Cycling
- Gaming and technology
Projects
02/01/23, A Machine learning Approach in the detection of Ransomware in Software Defined Network using Pelican Optimization Algorithm, Bristol
Timeline
Network Engineer(On-site/Offshore)
Pisces Offshore Limited
10.2020 - 10.2023
IT Security Analyst
Reliance Infosystem
12.2017 - 08.2020
IT Technical Support Intern
Advance Information and Technology Institute
02.2016 - 03.2017
Broadcast Engineer
Federal Radio Corporation of Nigeria
05.2015 - 11.2015
M.Sc Cyber Security (NCSC Certified) -
University of The West of England
B.Sc. Computer Enginnering -
Kwame Nkrumah University of Science and Technology
Diploma in Tech, Computer Engineering -
Accra Institute Of Technology
GCSEs: Science -
West Africa Examination Council
- 12/10/23, Google, Tools of Trade: Linux and SQL
- 09/12/23, 09/11/25, Fortinet Security Expert: Certified Associate
- 07/01/23, 07/01/26, CompTIA Security+ ce, CompTIA
- 04/01/23, 04/01/25, NSE 1 & NSE 2 Network Security Associate, Fortinet
- 05/01/22, Google Technical Support (AM8SH2AT3P9G), Google
- 02/01/17, 07/01/18, Cisco Certified Network Associate, CISCO
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